SimplyCare

About

Get smarter customer-centric, digital-first solution for streamlined Digital Customer service with Simplify360’s Omni-channel Platform.

SimplyCare is a scalable AI-Driven platform for consistent digital omnichannel customer service, that allows businesses to manage and respond to all their Chats, Email, Social Media, Messaging Channels, Reviews, and much more.

- Streamlined Ticketing system
- Custom Workflows
- Robust SLA management
- Actionable Insights
- Omnichannel Metric overview
- Contextual Resolutions
- AI-driven Automation

Accelerate Agent Productivity with SimplyCare, an Omnichannel Digital Customer Service Platform from Simplify360.

This product is intended for

• Customer Service Representative
• Customer Service Specialist
• Support Specialist
• Customer Care Executive
• Customer Experience Manager
• Head of Customer Experience
• Customer Support Specialist