About
Tuva IT is an AI Assistant to automate your IT Service Request Management. Think of it as an ecosystem that enables you to auto-respond and auto-resolve queries for your employees and customers.
Top automation use-cases with Tuva IT:
1. Software Management: Automate your Software-related operations such as: Install / Uninstall Software, Upgrade / Downgrade Software, Software Inventory of end-user machine.
2. Performance Management: Automate your System Performance-related operations such as: Periodic performance tuning, System troubleshooting, Predicting upgrade needs and sending alerts.
3. User Management: Create/Update System Users, Enable/disable System Users, Update/Change Group Policies.
4. Email & DL Management: Remove user from a Business e-mail Group, Assign users to Group in DL, Remove users from Group in DL, Assign user to a Business e-mail Group.
This product is intended for
- Chief Information Officer
- Chief Technology Officer
- Information Technology Support Specialist
- Information Technology Operations Specialist
- Information Technology Support Analyst
- Information Technology Support Manager
- Information Technology Support Administrator
- Information Technology Manager
- Director of Information Technology