5 Reasons Your Business Needs Systems Management

Whether you need to reinforce your business systems to ensure they reduce traffic needed for transactional and mission-critical data or have the capacity to make corrective maintenance improvements, systems management tools can help. Here are five reasons to consider systems management:

Planning and Operations

Well-functioning technology is key to providing a smooth customer journey. Systems management can help you know what technology is where, how long it has been in service, how it is used, and how efficiently it performs. Perhaps more importantly, it gives insight into the attached peripherals, like knowing if the printer will issue a receipt, if the scanner is working correctly, or if the cash drawer will open to accept payment.

Problems and Mitigation

Through years of ongoing development, we extended our code to identify and understand various issues your retail equipment might face. A great systems management tool must be able to alert you when an underlying problem is affecting a product's performance or if something is about to fail and identifies that problem without the cost or risk of travel.

Expandability

Proactive planning can often be a challenge for retail. Systems management helps you create a plan for the future by better understanding your existing infrastructure and the potential to support your business as you grow. 

Control and Resolve Issues

Awareness of a problem is rarely enough; you also need to be able to fix it. With a remote management tool, you can see and experience the issues your end user is facing, take control of the malfunctioning device and fix the problem from your desk or another remote location.

Security

Security is critical to any business' longevity. But as companies grow, a lack of centralized system management can become a pain point and true vulnerability. Driven by the need for a quick fix, businesses can end up with several disparate point products that need to be fixed. This can create both short-term gaps and integration and security problems over time.  

Designed to focus on the nuances and specialized equipment that retail environments need, Toshiba's modular approach to systems management gives you the flexibility to choose a solution design that best meets your needs. To learn more about the tools that can complement your retail IT solutions, explore Toshiba's systems management offerings.