AI in HR Podcast (Episode 3): "Unlocking Candid Conversations: AI and the Power of Asking"

• Host: Matt Burns, CEO and Co-founder, atlas copilot
• Guest: Jeff Wetzler , Co-Founder, Transcend Education

Overview

In Episode 3 of the AI in HR Podcast, host Matt Burns speaks with Jeff Wetzler, an entrepreneur, author, and consultant whose career spans over 25 years. They dive into how AI and emotional intelligence can work together to foster smarter decisions, creative solutions, and meaningful relationships in the workplace.

Jeff shares insights from his book Ask, which provides a framework for driving candid conversations that complement AI-driven insights, helping organizations thrive in today’s fast-changing world of work.

1. Combine AI and Human Empathy for Smarter Decisions

AI excels at processing data, but human empathy adds the context that drives decisions aligned with organizational values.

• Use AI tools to gather data and uncover patterns in employee engagement, performance, and feedback.
• Pair AI-generated insights with employee conversations to ensure decisions resonate on a human level.
• Train leaders to balance data with empathy, ensuring they make thoughtful, inclusive choices.

2. Foster a Culture of Open Communication

Open conversations are the foundation of collaboration and innovation.

• Create spaces where employees feel safe sharing their ideas and perspectives.
• Encourage leaders to model vulnerability and authenticity in their interactions.
• Use Jeff’s Ask framework to structure discussions that unlock creative solutions and build trust.

3. Leverage AI to Personalize Learning and Development

AI can transform the way employees learn and grow by tailoring experiences to individual needs.

• Implement AI-powered platforms to identify skill gaps and recommend targeted learning paths.
• Use real-time feedback tools to provide employees with actionable insights for improvement.
• Ensure learning solutions align with both employee career goals and organizational priorities.

4. Align Technology with Culture for Lasting Impact

AI should enhance—not replace—the human elements of work culture.

• Use AI to reduce administrative burdens, allowing HR professionals to focus on high-value, people-first initiatives.
• Invest in tools that improve workplace experiences, such as chatbots for employee support or scheduling automation.
• Continuously measure the cultural impact of AI adoption to ensure it supports rather than disrupts the workplace.

5. Build Deeper Relationships Through Emotional Intelligence

AI can assist with data, but meaningful relationships require emotional intelligence from leaders and teams.

• Encourage leaders to practice self-awareness and active listening in their daily interactions.
• Use employee feedback and AI insights to identify areas where deeper connections can be fostered.
• Integrate emotional intelligence training into leadership development programs.

The Future of Work: Human and AI in Harmony

This episode of the AI in HR Podcast highlights a key theme: technology alone is not enough. By combining the precision of AI with the depth of human connection, organizations can unlock potential in ways that are both innovative and meaningful. As Jeff Wetzler emphasizes, fostering open communication and building emotional intelligence are critical to complementing AI’s capabilities and creating workplace cultures where people and businesses thrive together.

Key Takeaway: The future of HR lies at the intersection of cutting-edge technology and timeless human values. Let’s embrace both.

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