Atlanta station manager stops to help family in distress

Sabrina Robinson has been on the job, helping provide wheelchair assistance to travelers at the world's busiest airport for nearly 20 years. Today, she is a station manager for Unifi in Atlanta Hartsfield-Jackson International Airport, helping oversee wheelchair operations for Delta customers. During busy travel periods, this team could serve upwards of 10 thousand passengers over three to four days.

So, it's especially notable that after all these years and working in an environment as demanding as this airport, Sabrina still stops and makes sure every wheelchair passenger she sees is being cared for.

Recently a passenger sent Unifi a note about Sabrina that read, "She was the best person I have come across in a long time.." The woman was traveling with her three grandchildren and waiting to board when Sabrina spotted the distressed family.

"The woman looked upset, and all the kids were crying," said Sabrina, who was assisting another wheelchair passenger when she noticed the family. 

"After I helped that person, I came back and asked the woman and her kids what was wrong, and she said they were fine, but one of the children told me they were hungry."

That's when Sabrina learned the woman had lost her purse, and the family still had time before boarding their flight.

"I just went to the ATM, got cash, bought the children some food, and gave the grandmother $40 so she could get the kids some snacks," says Sabrina. "I told her I didn't need her to thank me, but she did, and she held my hand and prayed."

While the woman shared with Unifi she was so grateful and didn't think "angels" like Sabrina still existed in the world, Sabrina says she sees it as doing the right thing.

"I don't need any recognition for doing what is right," she says. "When you come across a child that's hungry, you stop and help, but it does make me happy she was so grateful."