Automated Check-in at Sydney International Terminal

Qantas has moved to new a self-service experience for all International Economy customers at Sydney International Terminal, with new check-in kiosks and auto bag drops now available. Qantas is the first airline to benefit from Sydney Airport's new technology, similar to the experience at T2 and T3 domestic terminals

Qantas has moved to a new self-service experience for all International Economy customers at Sydney International Terminal (T1), with new check-in kiosks and auto bag drops available from 12 March 2018. 

Qantas is the first airline to benefit from Sydney Airport’s new technology, which will allow passengers to check themselves in using kiosks and bag drops, similar to the experience at T2 and T3 domestic terminals.

Customers using the self-service kiosks simply need to follow the on-screen prompts to scan their passport, complete their check-in, collect their boarding pass and tag any checked bags. Checked bags can then be dropped off at the auto bag drops adjacent to the kiosk zone.

At the kiosk, customers can also: 

• view flight booking details and change their allocated seat;

• check-in a companion travelling on the same flight in the same cabin but on a different booking;

• input Frequent Flyer details; and

• print bag tags if already checked-in online or travelling with a digital boarding pass.

Customers can use self-service check-in progressively from 12 March, with the service initially available for afternoon and evening flights, before expanding to the full schedule in coming weeks.