Candidate spotlight of the Day!

Hello Everyone! In an effort to help some of my contacts make connections - I’d like to introduce you to Nan Isenberg.

Nan is a creative and curious professional who thrives on making connections and bringing fresh perspectives to any company she works for. With a rich background in talent acquisition and a passion for diversity, her goal is to pivot into roles as a People Partner or as a Talent Acquisition Leader, whether full-time or fractional. She has straddled various roles and responsibilities including employee relations, performance management, career development, employee engagement, compensation and benefits, retention, organization development and succession planning due to the nature of the companies she worked for. 

Nan is located in NY NY and available immediately.

Thanks and hope everyone has a great day!

Nan Isenberg

Nan Isenberg

917.698.3240 | New York, NY

isenbergnan@gmail.com | linkedin.com/in/nan-isenberg/

People Business Partner |HR Business Partner

Aligning People with Business-Critical Objectives

Strategic and tactical Human Resources and People Business partner adept at aligning people initiatives with business strategies, facilitating organizational design, and delivering best practices to support growth. Demonstrated expertise in human resources, talent management, change leadership, end-to-end recruitment, organizational effectiveness, and process improvement across multiple geographies collaborating with senior leaders and driving organizational effectiveness.

Areas of Expertise:

People Business Partner | Strategic Advisor | Talent Acquisition | Business Acumen | Employee Relations  

Employee Engagement | Performance Management | Talent Management | HR Trends/Issues | Project Management

Professional Experience

CITIBANK, New York, NY

Leader, Talent Acquisition / Talent Management                                    2022 - 2023

Delivered strategic and tactical support to hiring managers in Institutional Client (IC) Group, Technology organization, collaborating with internal stakeholders to develop comprehensive talent strategy and forecast for identifying, sourcing, and retaining technology/software/AI professionals. Spearheaded talent acquisition efforts and delivered strategic advisory support to leadership in the IC Group.

·       Analyzed data and developed actionable insights and metrics with advanced tools and techniques to enhance talent acquisition processes, improve overall recruitment outcomes, and optimize candidate sourcing, selection, and onboarding processes.

·       Increased high-caliber diversity hires 5% across the organization. Member of internal diversity project team.

·       Oversaw and streamlined hiring processes, ultimately reducing the average time to hire to 30 days. Fostered strong relationships with candidates throughout the hiring process.

·       Executed (high-volume and time-sensitive) full-life cycle recruitment of top-tier candidates from AVP to Director level, averaging 30+ requisitions per week, resulting in a new hire retention rate of 70%. Partnered with Hiring Managers, Hiring Champions, and internal / external stakeholders.

RESOURCES GLOBAL PROFESSIONALS (RGP), New York, NY; Amsterdam, The Netherlands

RGP is a NASDAQ listed $800M global management consulting/professional services firm that enables rapid business outcomes by bringing together the right people to create transformative change. As a People leader focused on growing the consultant pipeline across a variety of functions for a broad spectrum of clients.

Progressively promoted in people and talent management roles in Europe and in the United States. During entire tenure, instrumental in establishing and implementing best practices, optimizing processes and procedures, and leveraging technology solutions to drive operational excellence and achieve organizational goals.

Senior Director,  People Business Partner & Talent Management (United States, 2018 – 2022)

·       Established a strong relationship partnership with Revenue team across multiple regions. Developed and executed comprehensive HR/people strategy.  Interpreted new employment regulations, drove policy implementation, and updated stakeholders.

·       As primary HR/People BP for consultants conducted regular consultant engagement touchpoints monitoring satisfaction, resulting in improved consultant retention by 3%. Answered all inquiries related to benefit, total rewards, and HR policies. Led the performance management and compensation process.

·       Investigated all employee relations issues. Drove the performance management review and salary increase process.

·       Instituted a workforce planning/resource management process for consultant redeployment; conceptualized and implemented the process, governance, reports, and communication channels, working across accounts, offices, and regions and with account leaders, talent, and IT.

·       Analyzed and identified representation and inclusion gaps. Designed DE&I partnerships, programs, and initiatives. Reported on metrics related to the ROI. Improved diversity representation by 5%.

·       Developed employee surveys and designed change programs, driving efficiencies and best practices, resulting in 5% increase in overall employee satisfaction. Responsible for employee relations, succession planning and performance management.

·       Strategic People advisor to the Revenue team for RGP’s second-largest client with 200+ consultants globally, with $50M annual revenue. Drove the end-to-end talent acquisition process and collaborated closely with talent team to proactively identify, mobilize, and source consultants, ensuring a robust talent pool to meet client engagements. 

RESOURCES GLOBAL PROFESSIONALS (RGP)

Director of Talent Acquisition (United States, 2016 – 2018) (Note: Title changed due to US equity, same responsibilities.)

·       Supported full lifecycle recruiting for Human Capital and Supply Chain practices. Managed sourcing and leveraged just-in-time recruiting teams.

Senior Director, People Business Partner | Talent Management | (Europe, 2010 – 2016)

·       Senior HR/People Leader with matrixed accountability for team of 7 in-country /HR talent professionals.

·       As part of a business reorganization, was primary People representative within the senior leadership team in Europe, advised on new organizational structure. Managed all people/talent issues and assessed forward-looking people/ talent needs, including employee relations,  performance management, employment regulations, on an ongoing basis for offices in the UK, Scotland, Sweden, France, Italy, Germany, and the Netherlands.  Drove the change activities.

·       Partnered with HQ Compensation team on incentive bonuses and compensation matters.

·       Developed global rate card across all RGP’s service lines to support Client Service in estimating the pricing of engagements; worked with IT so systems could capture relevant information.

·       Managed all leadership communications to consultants and internal staff, organized management roadshows to offices.

·       Led talent acquisition, selection, and onboarding efforts for internal team members across multiple functions, including talent, revenue, and consultant management for European offices.

Director of Recruitment (Europe, 2006 – 2009)

·       Built the European talent function as part of an 18-month secondment to the Amsterdam office. Evaluated existing talent framework, designed, and drove the future state, implemented best practices, and developed synergies between European and US offices as part of a business process optimization initiative. Evaluated HR/talent management systems for adaptability to European markets.

·       Established and implemented a bespoke ATS system for European and AsiaPac offices, improving efficiency in recruiting operations.

·       Supported recruiting and related operations within an expanding group of multinational offices in Europe. Partnered internally with Recruiters and Client Service Directors; worked with Managing Directors to hire and train in new locations. Created onboarding process for consultants; served as the talent point person through entire project lifecycles, from proposal through to consultant performance reviews.

·       Supported new European offices with no talent function; handled immigration and work visas in Africa, the UAE and Israel.

Consultant, Human Capital Practice (April 2005 – December 2005)

Additional Experience

CIGNA, Philadelphia, PA | Director, People Partner / Human Resources Business Partner (HRBP)

HRBP/People Partner for Corporate Functions supporting Treasurer, Chief Accounting Officer, and Chief Audit Officer.

·       Drove the performance management, compensation, and succession planning process for the Corporate Functions group. Led diversity and change management activities for the division.

·       Led annual performance and salary administration programs, including job evaluation and salary benchmarks.

·       Investigated all employee relations issues through resolution.

·       Established relationships with external recruiting resources, improving caliber of talent quality by 60% and reducing screening time by 40%. Saved over $350K in fees through alternative employment resources.

 Education, Certification & Technical Skills

Master of Social Work (MSW), Community Organization, Yeshiva University, New York, NY

Bachelor of Arts (BS), Human Resources, Ohio State University, Columbus, OH

Certificate in Human Resources, Marymount Manhattan College, New York, NY

Skills: Workday | Salesforce | Codility | Microsoft: Word, Excel, PowerPoint & Outlook