City (of) Stars: Redefining the Workplace Experience

As Foundever continues to expand its global presence, I am delighted to announce our newest location in Cairo: City Stars. With its rich cultural heritage and vibrant population, Cairo stands out as an ideal destination for our innovative hubs. This expansion, complementing our existing sites in New Maadi (Cairo) and Luxor, underscores our recognition of Egypt's immense potential in the tech and outsourcing sectors. 

At Foundever, we pride ourselves on creating remarkable workplaces that transcend conventional contact centers and the new City Stars hub is an example of that. Our spaces were meticulously designed to reflect our company culture and values, fostering a sense of unity and commitment to our clients’ brands. At City Stars we offer environments for connection, sharing, and learning, where we strive to empower our associates and clients alike, driving collective growth and success. 

Our commitment to excellence is further exemplified by our centralized on-site performance zones, where leaders convene to share best practices and deliver top-tier results. We encourage every associate to embrace change and think outside the box, aligning with our mission to "Make it Simple". 

As we are firm believers that the employee experience is the customer experience, we ensure each hub has the right design and space to foster creativity and connection. At City Stars we have dedicated support teams, on-site learning spaces, and comprehensive health and wellbeing programs, we prioritize the holistic development and wellbeing of our team members. In our new location, we also offer on-site gym facilities, well-being programs, digital resources, and a global wellness community.  

A standout feature of our teams in Egypt is their multilingual proficiency. With a decade of transformative development and substantial government investment in language training, Egypt now boasts a highly skilled workforce fluent in multiple languages. This linguistic versatility, coupled with cost-effectiveness, positions Egypt as a prime choice for businesses aiming to optimize their language operations. 

Furthermore, Egypt's youthful and dynamic population serves as a valuable asset for industries such as technology and outsourcing. With over 250 universities and institutes producing a significant number of graduates annually, the country emerges as a competitive destination for tech-savvy professionals. 

Our strategic presence in Egypt also maximizes convenience and connectivity. City Stars and all our hubs are situated amidst the urban landscape, and offer proximity to key locations, facilitating ease of access for our team members and clients alike. 

The launch of our new City Stars hub in Cairo marks a significant milestone in Foundever's journey towards redefining the workplace experience. With its strategic location, multilingual workforce, and employee-centric design, City Stars is a pivotal player in our global strategy. I am excited to leverage the strengths of our new hub to deliver unique value to our clients and associates alike.  

Mina Wahba, Country Lead Egypt, Foundever