Email Etiquette at Workplace - Tips and Tricks

If you’re looking to get a head start in your career and impress everyone around you, improving your email etiquette will help you do just that. Well-crafted emails not only help you, the sender, come across as more capable by showcasing strong communication skills but also saves the reader so much of their time by only surfacing information relevant to them.    

So, here are some tips on professional email etiquette that you might find helpful in your workplace.

Effective subject line

Subject line is the first thing your readers see. It should convey the key information about what you are sending. Make sure that your subject line relates to the contents of your message. Your subject line should also grab the attention of your reader. Try to keep your subject line within 6 to 7 words. Sometimes it is better to add the call-to-action in the subject line.  

Friendly greeting

Don’t let a simple greeting get overlooked when crafting your message. The greeting or the salutation gets you started on the right foot. You want to sound friendly and welcoming so that the addressee will be eager to read on and respond. 

Clear messaging

The purpose of a professional email is to get your point across as quickly and simply as possible. Start the message with why you are writing the email. Just like your subject line keep your message short and to-the-point. There is no need to go into unnecessary details. If you are sending an attachment with the email, make sure that you mention that with the message.  

Call to action

Always remember to end your emails with a call to action. Wrap up your email with what steps you would want the other person to take, like a phone call or a follow-up meeting or just a reply to the message that you are sending. While many professionals like to use ‘best regards’ or ‘warm regards’ as a sign-off, it is important to also give a clear direction on how you would like the other person to respond. 

Proofreading before sending

Make sure that you proofread your email. While writing an email, you might miss some small mistakes that a reader might notice. So, always proofread your email before sending it to anyone. 

One thread per topic

In a business email, it’s important to keep your correspondence with the recipients as clear and brief as possible. Stick to one email thread for any given topic, so that recipients can refer to it easily when necessary. 

If you want to maximize your impact and increase the chances of getting a positive response, it is essential to take some extra care in how you write emails. This e-etiquette will help you get your messages across with a pleasant, business-like tone that also feels friendly. By following these tips, you can convey warmth, professionalism, and trust quickly and effortlessly.