Farm Bureaus Enhance Payment Experiences with InvoiceCloud

Key Highlights:

• Significant sector growth with InvoiceCloud, Inc. , serving millions of Farm Bureau members.
• Georgia Farm Bureau Mutual Insurance sees 34% increase in electronic payment adoption.
• 106% increase in AutoPay enrollment and $80K+ savings in paper/mailing costs.
• Highly configurable platform with omni-channel payment options including digital wallets, pay by text, and AutoPay.
• Improved operational efficiency and reduced billing-related call volumes.

Source (Business Wire)

Notable Quotes:

• "From increased customer satisfaction due to easy and intuitive self-service capabilities, to happier team members because of reduced billing-related call volumes, InvoiceCloud has greatly improved our operational efficiency." — Cheney Maynard , Senior Director of Information Technology at Georgia Farm Bureau Mutual Insurance Company
• "At InvoiceCloud, we are driven by the goal of simplifying customer engagements to drive real, quantifiable results for our clients. We’re proud of our industry-leading work with customers like Georgia Farm Bureau Mutual Insurance Company and look forward to providing continued support to Farm Bureaus and their communities nationwide," — Kevin O'Brien , CEO at InvoiceCloud

Our Take:

InvoiceCloud's impressive growth and adoption among Farm Bureau members highlight the critical importance of modern, digital payment solutions in enhancing customer experience and operational efficiency. By offering a highly configurable platform with multiple payment options, InvoiceCloud not only improves satisfaction but also drives significant cost savings and reduces staff workload. The success story of Georgia Farm Bureau Mutual Insurance Company serves as a testament to the transformative power of embracing digital payment technologies. As customer demographics evolve, the ability to provide seamless, self-service payment experiences will be crucial for maintaining competitiveness in the industry.