Be at the forefront of travel tech with Amadeus Travel Platform

Today’s travelers look at travel as not just a journey, but as a happening that shapes cherished memories and changes lives. They want more than cookie-cutter situations; they yearn for something more personalized, something that is seamless, flexible, and sustainable, but also takes the experience to whole new levels. This shift in consumer expectations is pushing travel sellers and providers to rethink their approach towards the travel landscape to innovate and embrace change.

Travel sellers including leisure travel agencies, travel management companies, tour operators, metasearch agencies, and online travel agencies, all face similar challenges. They are expected to keep up with these demands while being hampered by fragmented content, making it difficult to curate and deliver these personalized experiences the travelers crave. At the same time, travel providers like airlines, rail operators, mobility providers, cruise operators, etc. are struggling to present their offerings as intended across diverse channels while adapting their commercial strategies based on valuable data insights and managing rising costs due to inefficient distribution channels and manual workflows.

In an industry where agility is paramount, both travel sellers and providers face daunting operational challenges as they navigate a complex web of technology. This challenges their competitive edge in a market brimming with new entrants and disruptive models.

Against this challenging backdrop, Amadeus Travel Platform (ATP) facilitates a one-stop-shop that empowers travel businesses to thrive in the ever-evolving landscape of travel. With a focus on personalization, efficiency, and seamless integration, ATP is revolutionizing the way travel is distributed and experienced by bridging the gap between sellers and providers.

Travel sellers gain access to an extensive range of travel content, providing travelers with choice and transparency, as well as enabling effortless sales and personalized experiences. Travel providers, in turn, enjoy global reach and control over how their content, products, and offers are presented.

Ease of operations through smart retailing

Travel sellers are not only happy with the rich content on Amadeus Travel Platform, but they are also delighted with the ease of operations and use of powerful retailing tools. Amadeus webservices APIs offer seamless integrations and enhances automation. AI chatbots like Amanda offer interactive support to travel agents. And Amadeus Selling Platform Connect is widely used application for efficient fulfilment of booking, payments and servicing workflows. Using the same smart tools, travel sellers also seamlessly handle complex travel workflows like disruption management, seamless mid and back-office integrations, cross-sell and up-sell, paving the way for the travel seller towards smart retailing. 

Amadeus Travel Platform - an unmatched marketplace

The Amadeus Travel Platform connects airlines, railways, hotels, cruise, ground mobility, insurance, payment and the travel sellers for better traveler experiences. We leverage technology to power seamless travel and allow sellers to offer all-in-one journeys and travelers to explore the world with ease.

We are building an unmatched travel marketplace, with over 400 airlines (including 110 low-cost carriers), 90 rail operators, 300+ hotel chains, and 230+ tour operators, leading cruise lines, and a wide range of travel insurance options. This vast network covers all travel segments across all regions.

At Amadeus, we are always thinking ahead to make travel experiences better for everyone, everywhere. Our team is dedicated to innovation, constantly advancing our Travel Platform to meet your travelers’ needs today and anticipate their future wants.

(This article has been authored by Prajakta Usgaonkar , Director Engineering at Amadeus India)