The Frequency—December 2024

News 🗞

The latest announcements from Gigs

Gigs raises $73M Series B

Gigs has raised a $73M Series B led by Ribbit Capital, with participation from all existing investors including Google's Gradient, YC and Speedinvest.

With this funding, we will:

• Further invest in serving our customers, building out products and features that abstract complexity and make your phone plans the best in the market.
• Improve our support infrastructure, so you can deliver a world-class user experience while cutting your cost to serve to near-zero.
• Continue expanding globally, providing you and your users with prioritized access to the fastest networks in every major market.

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Gigs partners with Vodafone UK

You can now tap into Vodafone’s 5G network and offer premium phone plans to your users across the UK, with Gigs.

We're proud to make it easy for tech companies to launch great mobile services, and we're excited to see the innovation this partnership unlocks. 

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What's new? ✨

Product updates and launches

Cut contact rates to near-zero

If your users have any issues with eSIM activation, they can now easily resolve them without reaching out to customer support. Our new self-service flow handles everything from data roaming enablement to eSIM repair, improving your user experience while cutting your support queries to near-zero.

Coming soon 🔜

A preview of Gigs' next product update

New platform roles for enhanced security

Coming up: Grant access to Gigs Dashboard without exposing sensitive information such as reports and API keys. Our new platform roles will allow third-party support teams to resolve customer queries without having access to your full Dashboard—improving your security.

Growth hacks 📈

The trends shaping the wireless industry this month

Dumbphones for smart kids

As the debate over smartphone bans in schools heats up, brands like Xplora, TickTalk, HMD, and Pinwheel are offering parents something invaluable: balance. 

Tim Trinidad, Gigs’ Devices Lead, delves into the rapidly growing market of kid-friendly phones and smartwatches.

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Thanks for reading. If you're craving more Gigs, visit our website or blog. Until next month!