Harnessing AI: transforming talent acquisition and upskilling for the future

AI is transforming the way we work, helping us focus on what truly matters. By automating time-consuming, repetitive tasks, it frees us up to generate fresh ideas and build meaningful connections with those around us. This shift is a unique opportunity for talent leaders and employees alike to rethink how they grow and adapt in an ever-changing landscape.

For recruiters on my team, AI has been a game-changer. It handles the heavy lifting of sourcing and screening candidates, allowing them to spend more time forming meaningful connections to find the best fit for the role.

Piyush Mehta from Genpact shares how AI is already revolutionising their talent acquisition strategy. This year alone, AI and data have helped Genpact transition over 30,000 employees into new roles. It also improves the hiring process by engaging with candidates, answering queries, and managing FAQs—making the experience more seamless and efficient.

At Midea, Lewis Fu echoes a similar sentiment. By using AI tools to analyse local labour market trends, Midea identifies the right talent for each region, enabling them to recruit globally while fostering a more diverse and inclusive workforce.

AI isn’t just helping companies find talent—it’s empowering employees to grow. Genpact’s Genome learning platform is a great example, with 60,000 employees actively developing new skills to stay ahead of industry changes. This personalised approach ensures that employees have the tools and knowledge they need to succeed.

As the workplace continues to evolve, AI’s role will be pivotal in shaping its future. It’s up to us as talent leaders to harness its potential, equipping our people to thrive and unlocking the best of both technology and human capability for long-term success.