How to build reliable relations as a Vendor Manager?

Vendor Management is closely associated with #interpersonal relations. The technology surrounding us from everywhere makes it possible to minimize personal human contact. Many matters are handled automatically or without the need to meet. It would seem that this trend will result in a loss of attractiveness in maintaining “human-like” business #relationships. Meanwhile, the opposite is happening. Interest in networking and in-person relations is growing. The ability to keep lively and authentic interpersonal contacts is becoming an added value in the professional space. As a result, there is also a growing need to capture the proper knowledge and skills to succeed in communicating as a Vendor Manager.

There are a few tips to follow to strengthen your networking skills:

• Personalized e-mails
• Newsletter with company’s news
• Meeting in person or online

Let’s start with the simple and daily task of emailing. The essential thing here is to use ready templates on some occasions only, not all the time. However, informing your #vendors about change of office hours or a new #policy introduction may remain in a form of group mailing. But the important point here would be to answer any additional questions/doubts your vendors may have. Other than that, the emails should be #personalized, named and ensure your support at any time. With emails, another crucial piece of advice would be instant responses and follow-up massage after any critical situation. Such a mailing attitude will keep your vendors well informed and responsive at the same time.

Another good habit is keeping the vendors up-to-date with news about your company and potential projects to come. I recommend a monthly #newsletter which can give insight into the company, e.g. #team (it is always good to know who is on the other side of the computer), what new projects you entered, and what events your company participated in. This shows your company is active, and you give a personal touch to the business.

Last but not least - in-person and online meetings. There are plenty of events and conferences in the #localization industry, which allow meeting new and steady vendors. It is advisable to take this opportunity and participate in such gatherings. Another idea is that arranging a quick meeting online would be helpful if there is an important topic to discuss with the #linguist or your company introduces a new tool. It doesn’t matter where you work and your vendor is - meeting and understanding each other and reaching the goal together matters.

With these three networking options in mind, you will successfully maintain a #sustainable relationship with your linguists. The critical point is to understand that on the other side of the screen there is another human being. Having this in mind, #networking will be a piece of cake.