How are you creating a talent difference within your health system? What systems and platforms are you using to invest in developing your staff?
Patient experience and satisfaction are the driving force for reimbursements within the healthcare industry. Although Pay for Performance and public recording [HCAHPS] on quality and costs exist, these initiatives don’t seem to be accelerating the reputation of satisfactory patient care.
Healthcare organizations are continuing to use these measurements as the sole form of feedback to gauge patient satisfaction. However, since the healthcare industry continues to become “consumerised” and competitive,
the need for advanced evaluation of care and overall performance management has become a necessity.
Investing in a performance management system that allows you to create your own metrics and drive key performance behaviors-- which ultimately helps you compete with other hospitals in your region-- can contribute to the success rate of your hospital. A system that breaks down the factors of conflict: billing issues, medical inconveniences, family feedback, physician, nurse and administrative behaviors, etc. to provide a holistic approach for overall satisfaction. One that allows your users to access content, provides user feedback, and emphasizes talent development.
However, performance management solutions that drive talent development are less prevalent among the content providers and research engines within healthcare management. In order to achieve the organization’s primary goals and successful core organizational strategies, a platform to administer and drive performance must exist.
Expectancy Learning was created to deliver that platform.
Built to help organizations manage and develop critical talent, our Cloud based SaaS integrates five key components of Talent Development Ecosystem:
- Learner Centric Development Planning & Tracking
- Skills & Competencies Mapping
- Performance Modeling & Management Tools
- Social Learning & Mentoring Platforms
- Advanced Learning Management System
It was necessary to develop a platform that not only connects human capital through learning and development, but also enables organisations to effectively manage performance and consistently refine talent strategies.
To learn more about Expectancy Learning and how our Talent Development Ecosystem can assist your organization in creating a platform that drives a successful health system, contact me at arinvelt@sdiclarity.com or request a free demo at www.expectancylearning.com