Lillibridge Reaches Record Tenant Satisfaction Scores at the 2024 Kingsley Awards

It's with great enthusiasm and pride that we share a milestone achievement reflecting the heart of what we do at Lillibridge. Our commitment extends beyond the physical spaces of our medical office buildings; it's deeply rooted in fostering supportive, thriving communities for healthcare professionals and their patients. This year, our dedication to creating positive and enriching environments was recognized at the Kingsley Excellence Awards, where we were honored to secure the #3 spot among the Elite 5 in the medical office sector.

Furthermore, we are elated to announce our notable inclusion in the 100% Club, with 17 of our properties achieving perfect tenant satisfaction scores for at least two consecutive years, an improvement from our 13 properties last year.

These accomplishments underscore our unwavering commitment to listening, adapting, and continuously striving to provide the best possible experience for those who call our buildings their professional home.

What Are The Kingsley Excellence Awards?

The Kingsley Excellence Awards are the real estate industry's standard for recognizing organizations that demonstrate exceptional performance and achieve high tenant satisfaction levels. These prestigious awards rely on comprehensive feedback from real estate tenants through the Kingsley Index, serving as the industry benchmark for measuring property performance and tenant satisfaction.

Winning this award signals a company's achievement of the highest overall tenant satisfaction scores across its property portfolio, indicating superior management and service to both current and potential tenants.

Our Journey to the Elite 5

Being named among the Elite 5 organizations within the medical office sector and improving our standing to rank #3 this year, up from #4 previously, showcases our commitment to maintaining high standards and continually enhancing our tenants' and partners' experiences.

This award would not be possible without the concerted efforts of the entire Lillibridge team and our exceptional tenants, whose valuable feedback has been instrumental in improving our satisfaction scores. We are extraordinarily grateful for our incredible team and tenants!

Celebrating Our 100% Club Winners

In healthcare real estate, achieving perfect tenant satisfaction scores is a significant indicator of a property's ability to meet and exceed occupant expectations. This is especially crucial in our sector, where the quality of facilities directly impacts patient care and the effectiveness of medical professionals.

Our milestone of 17 properties achieving this zenith in tenant satisfaction, an improvement from 13 properties last year, signifies Lillibridge's continuous pursuit of excellence and commitment to enhancing tenant experiences.

Congratulations to our outstanding properties!

Thank You to the Lillibridge Team and Partners!

Our recognitions at the Kingsley Excellence Awards, including our prestigious Elite 5 ranking and the expansion of our 100% Club presence, deeply resonate with our mission to foster exceptional places of care. We extend our heartfelt gratitude to our dedicated team and partners, whose hard work and perseverance have been instrumental in reaching these milestones.

Together, we continue to forge a community that goes beyond buildings, creating spaces where healthcare thrives thanks to the dedication and satisfaction of our tenants.