Mental Health - Active Listening

Simple first steps

This week we focused on safety and health awareness at Synergy. I found a presentation by Lifeline WA particularly interesting. These active listening tips were presented as guidance when talking to someone with potential mental health issues.

1. Have a relaxed but present approach.
2. Encourage the other person to do the talking.
3. Resist the urge to 'fix' the problem.
4. Encourage the person to seek support e.g. contact beyondblue or lifeline
5. Check in later.

Simple steps that can help a someone in the workplace.