Sales is broken!

If I had a dollar for every time I heard someone comment “Sales is Broken,” I would be a millionaire! Unfortunately, it’s been my experience that this is the first place organizations focus when they are not meeting revenue goals. But I’ve learned the hard way that 90% of the time it is not solely a sales issue, but requires a comprehensive look at the “go-to-market” process. Reviewing your go-to-market process requires the complex, and sometimes daunting task, of unraveling and questioning of all components.

Ask yourself - is it the offer (product or service), packaging, market awareness, sales process and organization, service, or on-going account management that is creating the miss? Your most likely answer will be “yes” to all the above. At first this may seem overwhelming, as it requires a holistic hard look in the mirror for the team. But the results are always worth the work. Everything starts with the offer – because distinct products and services require different marketing and sales tactics. So, the next time someone says…” Sales is Broken” take a few minutes and ask yourself “Is it really?”


David Falato

Empowering brands to reach their full potential

3w

Leanne, thanks for sharing! How are you?

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Eileen Ward, MBA

Proactive Investment Consultant | Helping trusted advisors deliver better outcomes for clients | Acquisition & Retention Strategies | Private Markets & Alternative Investments | Sustainability | ETF investing

5y

Great perspective LeAnne!

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Brenda Bishop

Communicator. Teacher. Advocate. Team Builder.

7y

So on point. In today's cross-channel-communication culture, the traditional lines defining marketing and sales are blurred and nearly erased. Ultimately, a successful organization create value for its consumers, and that should be a shared responsibility of everyone--not just marketing or sales.

Peter Marabella

Director Information Services Applications Training at UMass Memorial Health Care

7y

Brilliant, thank you!

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