Singular XQ 4:38 Brian Larsen: What the heck is up with CX and BPO?

Brian is a truth teller. He is direct, calls it like he sees it, and doesn't mince words. He and JP had an intense chat about what's been going in BPO and CX since AI hit the scene and he says a lot suprising and challenging things about BPO, CX, and AI.

Brian can be found on Linked In and is open for consulting in PMF (Product-Market Fit) and CX. He really says exactly what is on his mind. Truly.

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