- Network Monitoring and Analysis:Utilize ThousandEyes platform to monitor and analyze network performance.Identify and troubleshoot network issues proactively.
- Infrastructure Management:Manage and optimize the performance of cloud and on-premises infrastructure.Implement best practices for scalability, reliability, and security.
- Collaboration:Work closely with cross-functional teams, including engineering, operations, and security teams.Collaborate on the design and implementation of network improvements.
- Incident Response:Lead incident response efforts related to network and infrastructure issues.Provide timely resolution and document incident reports.
- Tool Customization and Integration:Customize monitoring tools to align with organizational needs.Integrate monitoring solutions with other relevant systems.
- Documentation:Maintain accurate and up-to-date documentation of network configurations and changes.Develop and update standard operating procedures.
- Training and Mentoring:Provide guidance and mentorship to junior team members.Conduct training sessions for staff on network-related topics.
- Continuous Improvement:Stay abreast of industry trends and emerging technologies.Implement continuous improvement initiatives for network and infrastructure processes.
- Bachelor's or Master’s degree in [relevant field].
- In-depth knowledge of networking protocols and technologies.
- Proficiency in using ThousandEyes or similar network monitoring tools.
- Strong problem-solving and analytical skills.
- Excellent communication and collaboration skills.
- Relevant certifications (e.g., CCIE, AWS, Azure) may be preferred.
