The Unsung Heroes of AI: Why Soft Skills Matter
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The Unsung Heroes of AI: Why Soft Skills Matter

We hear a lot about the skills needed for AI—data analytics, machine learning, coding... the list goes on. 

How about the soft skills that are just as critical in an AI-driven world?

Those unsung heroes.

McKinsey revealed that as companies invest more in digitization, automation, and artificial intelligence over the next 5-10 years, the human element of work will become more critical.

And if we cannot retrain and reskill our employees to realize the potential of these investments, we’ll fall prey to our competition. 

diagram of various soft skills
Image from

Yet, soft skills often take a back seat when we're so focused on the tech.

If AI is the engine, soft skills are the oil that keeps it running smoothly. They bring the human into artificial intelligence.

What You Might Be Missing:

 1️⃣ Emotional Intelligence: Understand what AI can do and how it impacts your team. Are they overwhelmed? Intrigued? Your emotional intelligence makes you more than a manager. It makes you a leader.

2️⃣ Communication: Algorithms don’t speak human. You do. Being able to translate the complex into the simple is invaluable, especially when it comes to making data-driven decisions.

3️⃣ Adaptability: AI is an ever-evolving field. Can you pivot when a new update throws a wrench into your workflow? Your flexibility is a strength, not a sign of indecision.

Here are 3 steps you can focus on today:

  • 1. Be Present: Your attention is the most valuable asset you can give. Listen and observe.
  • 2. Get Real: Share your own experiences and hiccups with AI. Transparency fosters trust.
  • 3. Celebrate the Little Wins: Found a better way to use ChatGPT on a project? Turned data into a more effective marketing strategy? Celebrate these moments to boost morale and show that this AI journey has its rewards!

Soft skills aren't just the cherry on top. They're part of the whole sundae.

Image: ice cream sundae created using MidJourney.
Image: ice cream sundae created using MidJourney.

They make AI usable, relatable, and successful in any organizational setting.

Let's stop undervaluing the soft skills that amplify the power of AI.

Instead, let's elevate them as critical competencies to augment human potential. This is the future of work!

While many AI courses offer self-paced modules, we believe in the magic of human connection.

Send me a message to get a preview of our cohort-based experience, where you learn, interact, collaborate, and grow with trainers and peers.

ABOUT THE CREATOR OF WILDFIRE

With more than two decades at the intersection of marketing and cutting-edge technology, Deborrah is passionate about making AI accessible and actionable for marketing and sales leaders.

As one of LinkedIn's Black Voices to Follow & Amplify, she's a whirlwind of innovation, turning marketing challenges into thrilling opportunities for growth!

Whether with AI workshops or consulting on AI tools to improve productivity, Deborrah's approach is about you – the leader, the marketer, the visionary!

Her insights have been featured in O' The Oprah Magazine, The New York Times & Black Enterprise Magazine, and she is frequently tapped to speak on using AI in marketing for the modern online buyer.

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Denise Farquharson

Emotional Intelligence Coach & Speaker / Engagement & Culture Devpt Mgr🪄 Author 👌 Facilitator

11mo

I especially like that part about emotional intelligence for AI. Whilst it can help us learn understand and gain knowledge of AI , human interaction is required to practice building those Soft Skills and EI traits to become even better humans. 👍

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