Updated Training Materials for Mentor Software

Mentor has now created a step-by-step user-friendly guide on how to use the software. It includes all the necessary components which you would need all staff members to learn to confidently use Mentor. We have also devised a separate guide for Management or Responsible Individuals which provides further information on the system. This aids in accessing and using sections of the system supporting staff members cannot see. For all our new clients, your team will go through each training module upon implementation of our software. 

All existing Mentor clients can opt-in and be included in the training module however this is upon request of the provider. 

The modules are:

Level 1 - Introduction to software including the basics and the general forms that would be used daily

Level 2 - Includes more advanced forms ie. missing person records or medication forms

Managers Training - This includes settings only seen by management ie. the leadership section or the Company dashboard

Administration Training – Generally dealing more with the settings section for example the bespoke forms, resetting passwords, etc.

HR Training - This corresponds to the HR module which covers adding sick notes, ID checks, DBS etc. Each segment includes relative information aligned with the job role, each training session is roughly 45mins - 1 hour long and our new trainer Michael will be leading these sessions. 

Following the completion of the training sessions, you will receive a signed certificate to certify that all the necessary components have been taught and understood. These can then be added to each of the staff's files.