Using Empathy and Emotional Development is key to help trusts learn from deaths and the human issues that arise...FIND OUT HOW!

When it comes to managing sensitive complaints and investigations, I KNOW FIRST HAND how important it is to get it right...AND I CAN HELP YOU GET IT RIGHT TOO! Book in August and take advantage of 25% DISCOUNT 

Using Empathy to Help Resolve Complaints

 This insightful, thought provoking and informative training will give you and your staff unique insight to empower you to meet the needs of the patients and families involved and 'prevent prolonged psychological harm' (Duty of Candour)

"I truly believe if more people within the NHS spent the day with C&C Empathy Training, it would fix a huge amount of the complaints and concerns we receive regularly" PALS Officer

REGIONAL DATES.......30 Sept STEVENAGE, 18 October MANCHESTER, 15 Nov BRISTOL,  7 Dec MILTON KEYNES

WANT US TO COME TO YOU? email me on carolyn@cc-et.co.uk

OR.......If you want to bring the emotional and thought provoking aspect to your conference, have a look at some of the subjects I present about. 

Using Empathy and Emotional Development Conference Subjects

“Carolyn presented at the Health Education England: East Midlands Nurse Leadership summit and was an inspiration for all nurses present". Ruth Auton, Health Education England

“Carolyn is one of those rare people who has managed to turn the experience of personal tragedy into something truly beneficial to others. She skilfully engages any audience, from a single individual to a large conference, not just providing inspiration, but with her passion, galvanising it into motivation, enabling and supporting health professionals to improve their practice." Christopher Fincken, Chair, of the UK Council of the Caldicott Guardians.

To help you decide click here to see our testimonials.
Email me carolyn@cc-et.co.uk to discuss  your organisations needs and how we can support you to achieve these.