🚀 Digital Benefits in the News makes it easy to stay up to date! 📰 Catch up on August's digital benefits news here⬇️ https://lnkd.in/dTaTNByZ 🪪 National Institute of Standards and Technology (NIST) releases 2nd draft of Digital Identity guidelines for comment 🔊 What 4000 people are saying about economic mobility Bill & Melinda Gates Foundation 💡 How states are using journey mapping + more digital benefits news you won't want to miss 🌟 Join us at BenCon! Virtual registration⬇️ https://lnkd.in/eRwNxpFc
Digital Benefits Network
Technology, Information and Media
A home for practitioners working to improve digital access to public benefits and services.
About us
The Digital Benefits Network convenes practitioners who work in and alongside every level of government, all over the country, to spark dialogue, share resources, and support better digital delivery of public benefits and services. Our members are united by a shared vision for making access to economic and wellbeing supports more equitable, effective, and easy to navigate.
- Website
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www.digitalbenefitsnetwork.org
External link for Digital Benefits Network
- Industry
- Technology, Information and Media
- Company size
- 2-10 employees
- Headquarters
- Washington, DC
- Founded
- 2022
Updates
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Digital Benefits Network reposted this
Join us alongside the Beeck Center for Social Impact + Innovation and Digital Benefits Network for the second annual #BenCon! BenCon is a two day event exploring accessible, effective, and equitable technology in public benefits. Learn and share with leading practitioners on digital delivery of vital programs including SNAP, WIC, Medicaid, and more. Register now to catch our session on "Leveraging Human-Centered #AI in Government" and our CEO Amanda Renteria discuss the future of digital public benefits. Learn more and register: https://lnkd.in/eRwNxpFc
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🌻 Welcome to DBN August Digital Digest! Dive into all the details ➡️ https://lnkd.in/dGTGrZBb 🚀 Join us virtually at BenCon! 💡Check out Public Policy Lab’s qualitative research on older Americans: The People Say 👉 Loads of highlights and opportunities to share 📅 Mark your calendar for Form Fest 2024: December 4 hosted by Digital Service Network and Code for America 💌 Don’t get the Digital Digest? Subscribe: https://lnkd.in/ej9_ScCG
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📢 Join us this Wed, 8/14 at 12:30 ET for our last Summer of CX webinar: CX for Benefits Access! 💡 Hear best practices and tensions balancing access and security at digital benefit front doors. Featuring Elizabeth Bynum Sorrell, PhD, Digital Benefits Network + Connie LaSalle, National Institute of Standards and Technology (NIST) + Ruthie Nachmany, New Jersey State Office of Innovation + Molly Looby, MPA, Illinois Department of Employment Security. ⬇️ Register now! https://lnkd.in/ezSsQZjH 🌟 The first webinar, Principles to Improve CX, is up online and others to follow! Special thanks to Mai Do, California Employment Development Department + Brett Gleason, Michigan Department of Labor and Economic Opportunity (LEO) #UIA+ Rachael Carson, Civilla! 🌟 Special thanks to Mo E., Office of Management and Budget + Sylvie Williams, U.S. Department of Labor for a terrific conversation about CX Metrics for Decision Making. Link coming soon! https://lnkd.in/ezSsQZjH
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Join us and the Beeck Center for Social Impact + Innovation virtually for #BenCon2024, a two day event exploring core topics as we navigate accessible, effective, and equitable technology in #publicbenefits. 🗓️ September 17-18 📍Virtual 🔗 https://lnkd.in/eRwNxpFc Tune in for two full days of programming exploring key themes including improving digital service delivery, digital identity, automation and artificial intelligence, as well as timely topics in public benefits. This year, key themes include improving digital service delivery, digital identity, automation and artificial intelligence, and timely topics in public benefits. We’ll position ourselves to the moment we’re in — socially, politically, and technologically—to continue to chart the course to excellence in digital benefits delivery. We have a great lineup of speakers for the livestream, including: Dan Honig, Georgetown University faculty and author, Mission Driven Bureaucrats, Julia Dale, Director, Michigan Unemployment Insurance Agency - Michigan Department of Labor and Economic Opportunity (LEO) Amanda Renteria, CEO, Code for America Hanna Kim, Director of Login.gov Register today to save your spot! #DigitalServices #CivicTech #GovTech #AI
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Digital Benefits Network reposted this
Our Digital Benefits Network kicked off its three-part webinar series, Summer of CX ☀ , on July 15 with their first session, Principles to Improve #CX. The webinar series is designed to assist state public benefit program leaders who are at the beginning stages of developing customer experience (CX) strategies. Check out our recap from the first session, as well as gain access to the webinar recording and slides ⬇️ https://lnkd.in/ezSsQZjH #SummerofCX #CivicTech
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📢 Still time to register for CX Metrics for Decision Making! Join us tomorrow, Tuesday, 8/6 at 12:30 ET for our second ☀ Summer of CX webinar! 🎯 Hear Mo E., @US Office of Management and Budget, Sylvie Williams, U.S. Department of Labor, and Jennifer Phillips, Digital Benefits Network talk about collecting, analyzing + using CX metrics for decision making. 🚀 Listen in next Wednesday, 8/14 at 12:30 ET for the final webinar in the series: Improving CX for Benefit Access. ⬇ Register now! https://lnkd.in/g6YDpMe4
Summer of CX Webinar Series
web.cvent.com
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Digital Benefits Network reposted this
Over the past decade, the State of New York has built teams focused on #DigitalServices and #HumanCenteredDesign within their IT and communications functions to support the development of user-centered products and services. The teams are led by Luke Charde, Director of Digital Experience at the NYS Office of Information Technology Services, and Jessica Houle, Digital Service Director at the NYS Office of General Services. Now, with a renewed emphasis on customer experience from Governor Kathy Hochul, these teams are broadening their scope and collaborating closely with the Governor’s office to accelerate their efforts to improve digital services across New York State government. Join us for the final session in our summer event series on Tuesday, August 20, 2024 @ noon PT/3pm ET to hear from Luke, Jessica, and Gabe Paley, Assistant Secretary for Technology to Governor Hochul. They’ll share more about New York State’s human-centered design (HCD) journey, and offer valuable perspectives on the strategic approaches driving the development of a culture of human-centered design in the State. You’ll also learn how Gabe, Luke, and Jessica have cultivated strong cross-departmental collaboration, and we’ll leave time for you to ask the speakers your questions! 🌟 Register now & #LetsGetDigital ➡ https://lnkd.in/enxtnhXh
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🚀 Digital Benefits in the News makes it easy to stay up to date! 🧑💻 Listen to Code for America's Amanda Renteria on Equitable AI 🔊 Opportunity Alert: $15M for WIC Outreach Announced 🌟 AI Back to Basics by 18F + AI Public Sector Training by InnovateUS 📰 Catch up on the 😎 July's digital benefits news ➡️ https://lnkd.in/g3gxddpt
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Join the Digital Benefits Network, National Institute of Standards and Technology (NIST), and the Center for Democracy & Technology on Thursday, August 1, from 2-4:30pm ET for a virtual workshop to inform our project, Digital Identity in Public Benefits Delivery! https://lnkd.in/gspuyPfN In June, NIST announced this new collaborative research project with the DBN and CDT to adapt NIST’s digital identity guidelines to support public benefits programs. Through this work, we aim to develop voluntary resources that help practitioners and public sector leaders evaluate what degree of authentication and identity proofing is needed for specific public benefits delivery contexts. https://lnkd.in/ei43RAD9 As we kickoff this project, we’re eager to gather input from core stakeholders across sectors to inform the focus and format of the resources we build together! We’re eager to get input from individuals and organizations across federal and SLTT government, nonprofit and advocacy organizations, academia, and industry, so register today! #DigitalIdentity #CivicTech #GovTech #IdentityManagement
Welcome! You are invited to join a meeting: Scoping Workshop: Digital Identity for Public Benefits Delivery. After registering, you will receive a confirmation email about joining the meeting.
georgetown.zoom.us