Digital Service Network

Did you see the latest edition of The Public Good? 🌟 Read the newsletter & subscribe ➡ https://lnkd.in/eV9GzJng Key Highlights: 👋 Meet Neha Ghosh (they/them) from the Commonwealth of Pennsylvania, this month's Digital Difference Maker! 🔦 Check out our most recent spotlight featuring the New Jersey State Office of Innovation's Communication + Engagement (C+E) Lab 🔖 Check out ideas from on distinguishing algorithmic "harms" and "wrongs" for effective AI policymaking + a template for community-led participatory AI design 🧰 New resources and artifacts in the Resource Library like the Civic User Research Playbook from the City of Long Beach, CA and Data Steward Playbook from the City of Baltimore, MD 🚨 Governments are #hiring! Job opportunities with the State of Arizona  Department of Administration, City and County of San Francisco, California Office of Data and Innovation, and City of Miami  📅 Don't forget to submit your White House Presidential Innovation Fellows (PIF) application by Sept 30! 🗞️ See new headlines featuring U.S. Digital Response new blog on stories of Medicaid renewal and more

What do you get when technologists, community leaders, and local governments collaborate? Digital tools that directly improve people’s lives. Join the Beeck Center for Social Impact + Innovation and Centre for Public Impact for TOPCities for Demo Day 2024 on November 14th @ 1:30pm ET to see four cities showcase their MVP solutions that help residents: 🌳 Support City of Akron, Ohio’s tree canopy 💼 Simplify Macon-Bibb County Consolidated Government’s business permitting process 🔌 Access energy assistance in Miami-Dade County 🔨 Kickstart green careers in City of Saint Paul and Ramsey County This event is for anyone interested in how civic tech and open data are driving positive change. ➡️ Don’t miss out! Register now! bit.ly/TOPCDemoDay

Did you see the latest edition of The Public Good? 🌟 Read the newsletter & subscribe ➡ https://lnkd.in/eHpvnfUT Key Highlights: 👋 Meet Kathryn D. from the State of Oregon, this month's Digital Difference Maker! 🚀 Registration for #FormFest2024 is now open! 🔦 Check out our most recent spotlight featuring Maryland's Montgomery County Public Library 🔍 Explore our new Government Digital Service Team Tracker  🔖 Check out ideas on Connected by Data on remembering that there is value beyond “efficiency” when delivering public services + The British Academy's ongoing series of papers responding to the question: “What are the possibilities of a good digital society?” 📚 New resources and examples in the Digital Government Hub  🚨 Governments are #hiring! Job opportunities with the State of Michigan, Commonwealth of Pennsylvania, City of Syracuse, California Office of Data and Innovation, Oregon Department of Justice, District Department of Transportation (DDOT), and Franklin County Data Center (FCDC) 🗞️ See new headlines featuring InnovateUS' expansion of free, online #AI training and more

Registration for #FormFest2024 is now open! Get ready to explore innovation in government forms like never before. Join us for a free, virtual event showcasing how government can make services accessible to everyone through well-designed forms. 🚀 We’re gearing up for an incredible lineup of speakers and sessions, including a mainstage kickoff with Code for America CEO Amanda Renteria and Beeck Center Executive Director Lynn Overmann. Co-hosted by the Beeck Center for Social Impact + Innovation and Code for America, this is one civic tech event you don’t want to miss. Register now! 🌟 https://lnkd.in/eB3Jdc9M

Thanks StateScoop and Keely Quinlan for reporting on the new Digital Service Network team tracker. We're excited to share this resource with governments that are ready to take the next step to improve digital service delivery! H/T to Colleen Pulawski for her great work on this evolving resource.

Like many government institutions navigating COVID-19, public library systems across the United States demonstrated agility, impressive outreach, and rapid digitization. Prompted by pandemic-era digital demands, Maryland’s Montgomery County Public Library (MCPL) system renewed their emphasis on digitally-enabled service delivery and supported a system-wide focus on digital inclusion. Post-pandemic, MCPL’s Digital Transformation and Collection Management teams are collaborating to redesign the library website’s information architecture, create a digital library card, and develop a mobile library application to increase use of library services. Featuring the voices of Maddie Hines Schellhardt, Raymond Bryson, and Emily Lamancusa, the latest in the DSN Spotlight series highlights the MCPL’s digital initiatives and emphasis on closing the digital divide. Read the spotlight and explore the resources + examples driving this work ➡️ https://lnkd.in/efBQMHq8

The Digital Service Network is excited to share our new Government Digital Service Team Tracker: a living database for those seeking to learn more about the locations, structures, mandates, and more of government digital service teams (DSTs) across the United States. This work defines a government DST and documents DSTs across the United States in federal, state, and local government. The tracker can be used by those seeking to explore: 📍 Where and at what level of government current and disbanded DSTs are/were located across the U.S. 📜 How U.S.-based DSTs are enabled, structured, and funded 📝 Primary documentation and examples from U.S.-based DSTs 🔎 Explore the resource: https://lnkd.in/dB-qcyUJ

We combined the resource libraries of the Digital Benefits Network, APHSA -- American Public Human Services Association (APHSA), and the Digital Service Network and created the new Digital Government Hub (#DigitalGovHub) — your first stop for design, data, and technology examples and resources to power your government service delivery. Check out the new site at https://lnkd.in/eG2P2r_n 🌟

We're excited to share that the Beeck Center for Social Impact + Innovation has received an $8 million gift from the Ballmer Group! We are deeply grateful to the Ballmer Group for this generous reinvestment and continued support. The Digital Service Network looks forward to using these funds to continue and enhance our work — to empower government to use human-centered strategies and deliver services that reflect the needs and expectations of people who use them. https://lnkd.in/gVKTMr83

We're so excited to have Tuqa Alibadi, Quaylin Dang, Neha Jampala, and Aayush Murarka on the DSN team this semester! 🎉