A seamless operational process is key to any successful organization. This episode of Hilton Grand Vacations Coffee Chats is worth a watch.
I was joined by Kevin Speidel, senior VP of resort operations, on the latest episode of Coffee Chats at Hilton Grand Vacations, where we explored the functions of resort operations to enrich the Guest experience. Watch now to delve into the most recent property upgrades and our ongoing endeavors to elevate service. As Kevin mentions, company culture is crucial in ensuring Members enjoy the ultimate vacation experience at our properties. Another primary focus of resort operations is improving properties, renovating resorts and expanding our offerings. At HGV, we are committed to consistently enhancing the vacation experience of our Members and Guests, from the warm greetings they receive upon arrival to the meticulous details and amenities provided in every room.