The insurance industry is being transformed by gen AI. The winners will be those that balance customer support, personalized products and services, and responsible AI practices. This balance is crucial, as customers are increasingly skeptical of insurers' ability to use AI responsibly. In fact, trust scores have declined by 25% since pre-COVID-19. But the companies who get it right will be well-positioned to: 🤝 Bridge the AI trust gap with customers and seize new opportunities 🌟 Improve customer retention by 14% and Net Promoter Score by 48% 💡 Develop AI governance frameworks that support innovation and compliance Read our new report, “Generative AI in the insurance industry,” to learn three critical factors that insurance providers should consider in assessing their gen AI strategy ➡📄: https://ibm.co/4eBFOPb
IBM Institute for Business Value
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For nearly two decades, the Institute for Business Value has served as the thought leadership think tank for IBM. What inspires us is producing research-backed and technology-informed strategic insights that help leaders make smarter business decisions. From our unique position at the intersection of business, technology, and society, we survey, interview, and engage with thousands of executives, consumers, and experts each year, synthesizing their perspectives into credible, inspiring, and actionable insights. To stay connected and informed, sign up to receive our email alerts, and follow us on Twitter (@IBMIBV).
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Mainframes are the unsung heroes of digital transformation, handling 70% of the world's transactional workloads. 🖥️💪🌍 Our new report, "Mainframes as mainstays of digital transformation," explores how these systems are key to unlocking AI's potential. However, without modernizing and integrating mainframe applications, organizations risk falling behind in the digital economy. Learn how IT leaders are leveraging mainframes today and envisioning their future in the era of hybrid cloud and AI. 👉 Swipe to get a glimpse of the key takeaways and download the full report for more: https://ibm.co/3BCSI0D
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Get a grip on the cost of compute. 🤝💻💰 The immense computing power required to run generative AI can drive operational costs through the roof, and if left unchecked, could slow down business transformation. It's now up to CEOs to manage these costs strategically to fuel innovation, not hinder it. 👉 Swipe to discover 3 key actions every CEO must take to control AI costs and unlock future growth.
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The future of aerospace is being shaped by quantum computing. From simulating complex systems to optimizing materials, the potential for applications is sky high. 🌤️🚀 Our latest report explores the opportunities and challenges of quantum adoption while also providing a comprehensive guide to getting started. Read the full report: https://ibm.co/3YgXg5W
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🚀 Quantum computing is nearing key milestones, and its applications for the aerospace industry are approaching takeoff speeds. Our new report, "Exploring Quantum Use Cases for the Aerospace Industry: Accelerating Development of New Products and Advanced Materials" dives into how quantum computing is set to revolutionize the aerospace industry by: 🛫 Accelerating the development of advanced materials 🛫 Enabling more efficient product designs and manufacturing processes 🛫 Optimizing simulations and improving complex problem-solving Swipe to read our key findings ↘ and download the full report for more: https://ibm.co/3zQXXJt
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Handoffs are killing your velocity. With an average of 78 handoffs for each major product initiative, it's no wonder projects are delayed and innovation is stifled. Hybrid-by-design operating models can eliminate friction, empower teams, and drive innovation. Learn how to hack the handover and accelerate your organization's growth 📥: https://ibm.co/47XHxMg
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Too many organizations treat technology like a toolbox. Instead, it must be their transformative force for innovation. Discover how tech leaders can overcome the innovation blind spot and drive growth in the generative AI era: https://ibm.co/3TLElNB
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IBM Institute for Business Value reposted this
Delivering innovation to help organizations be more efficient & productive | Intelligent Automation | Ai | SaaS | Data | Analytics |
I read today an article from the IBM Institute for Business Value about how governments are transforming to be #future_ready, and the insights are clear: Automation & innovation are no longer optional, they’re #essential. The research shows that: - 70% of government leaders expect shock-level events to increase in both intensity and frequency. - Governments that invested in AI, automation, and hybrid cloud during the pandemic saw a 240% rise in citizen demand for services, and those that acted swiftly on tech transformation emerged #stronger and more #resilient. - Despite this, 60% of government CEOs recognize the need to #accelerate transformation to be truly future-ready. The way the #UAE handled the pandemic is a lesson to be taught for generations. By investing in smart technologies and innovative solutions, the UAE stayed ahead of the curve, ensuring the safety of its citizens while maintaining government services. Today, the UAE continues to #lead in digital transformation, showing the world the power of automation and AI in shaping the future. Now is the time for governments everywhere to follow this example. Investing in automation today will ensure we’re ready for tomorrow’s challenges. you can read the same in the following link: https://lnkd.in/dEwJKQ4D #Automation #AI #DigitalTransformation #UAE #GovernmentInnovation #FutureReady #HybridCloud #Resilience #IBMResearch #observability
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In the fight against climate change, IT sustainability is a crucial battleground. ⚔ And with gen AI on the horizon, the stakes are higher than ever. Our latest report reveals that while IT brings efficiency, it also contributes to environmental impact. The good news? There are ways to make your IT more sustainable, and we'll show you how 🤝🌱📥: https://ibm.co/3zqUUYx
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🏆 We're thrilled to announce that we've won the 2024 Gold Stevie Award for excellence in thought leadership. This recognition is a nod to our commitment to helping organizations make better strategic decisions and navigate the challenges of today and tomorrow with award-winning data, cutting-edge research, and actionable insights. Read the official The Stevie® Awards announcement: https://ibm.co/4gCHr0o