penn-jersey women in the industry

WITI Wednesday Pop Up Mastering Customer Service: Best Practices and Emotional Intelligence Wednesday, May 15, 2024 6:00-7:00 p.m. Join us for an insightful session focused on mastering customer service through best practices and emotional intelligence with Mallory Wachowski and Jane Merritt. Learn effective strategies for de-escalating emotions of upset customers, managing expectations, and fostering positive interactions. Enhance your skills in handling challenging situations with grace and empathy. Explore the art of building strong relationships and exceeding customer expectations. Click the link to register: https://lnkd.in/e2nDkzpJ

Congratulations to the recipients of the Women in the Industry Founding Member Award presented at the 2024 Awards of Distinction event on Saturday, March 23, 2024. Our WITI Founding Members include Sarah Garrahan, Tracy Bond, Deanna Hasbrouck, Lisa Segen, Adam Skelly, Kim Stroud, Pati G. and Amy M. Rullo with special appreciation to Trese Huss and Jamie Novak for their support and participation. As WITI continues to grow, keep an eye out for exciting announcements about WITI events and programs. #WITI

On March March 6, from 5:00 - 6:00 p.m. join Jamie Novak, Director of Marketing and Penn-Jersey Board Member for a discussion around the film "On the Basis of Sex", a biographical legal drama inspired by the early life of Ruth Bader Ginsburg. A trailer for the film can be viewed here: https://lnkd.in/g3tVNq_s and is available to stream on Amazon Prime. Click the link to register: https://lnkd.in/gxkCCuUY

On February 7, from 5:00 - 6:00 p.m. join Amy M. Rullo, VP of Sales, District Sales Manager, NESPA Past President and Penn-Jersey Past President for a discussion called "Keep Emotions in Check and Control the Situation" Click the link to register: https://lnkd.in/gR-kh8PW

“What on earth made you decide to join the pool industry?” That is the most common question Tracy has been asked over her 10 year career as the CEO and Owner of Great Valley Pool Service. After having spent 25 years climbing the ranks in Corporate America in some of the top Fortune 500 companies in the Pharma world, Tracy took the plunge with both feet into the deep end of the pool world and purchased Great Valley Pool Service in Frazer PA. In an industry where people have literally grown up working in and around pools, come learn the answer to this burning question as she discusses how she decided on this industry, what it has been like coming in from the outside and overcoming some of the challenges and obstacles faced as a minority female in a predominantly male industry. As a single mother, she will discuss how she juggled the responsibilities of being a mother, running a household, a commute of over 2 hours a day and running one of the largest and most successful award winning swimming pool companies in the area. Click the link to register: https://lnkd.in/dmPza9Rb This event is recommended for people working in all aspects of the pool and spa industry and with all levels of experience. Thank to our annual WITI Sponsor Gritz Pools and Spas!

Save the Dates for the '23-'24 WITI Wednesday Virtual Roundtable Series December 6, January 3, February 7 and March 6 5:00 - 6:00 p.m. on Zoom Register at penn-jersey.nespapool.org These events are recommended for people working in all aspects of the pool and spa industry and with all levels of experience!

Thank you to everyone who attended the annual WITI Leadership Luncheon yesterday at Autograph Brasserie. We are so grateful to our speaker Erin Klebaur, President and Owner of Imbue Creative for her inspiring presentation. Thank your to our event sponsor LaMotte Company and our annual WITI sponsor Gritz Pools & Spas! #WITI, #LeadershipLuncheon

Join us for a discussion on: everyday ways to manage your Budget, setting financial goals, and other considerations and tools you can use to save money! SUMMARY - Importance of Budgeting. Today’s financial goals vs future financial goals. - Tools that are available knowing one size does not fit all! - Considerations for when you get that raise or bonus. - Programs that may be available through employer’s benefits. - Open discussion on money saving ideas, we all have some method of DIY, Hacks or Tricks let’s share them. This event is recommended for people working in all aspects of the pool and spa industry and with all levels of experience. Register at https://lnkd.in/esRxpWXX #pennjerseypoolandspa, #WITI