Fear as a (potentially) powerful, positive force. Interesting.
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About us
[ under construction ] A curated collection of industry and practitioner research models for understanding customers, organizations, cultures.
- Industry
- Research Services
- Company size
- 2-10 employees
Updates
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As a fan of Ben & Mike's book, this is a delightful real-world application of their ideas. Thanks for sharing!
We recently ran a workshop aimed at applying user ecosystem thinking to our service, Funding service design. You can read what we learned in this blog. It was great working with the amazing Nicole Aleong from TPX on this.
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So much to think about when embarking on collaborative research. Came across this detailed guidance & reflection on "Creating authentic, effective partnerships between organizations and people with lived experiences". Can't wait to dive into these resources (webinar recording + 62-page toolkit PDF).
Co-Design event where a panel of Lived Experience Experts and designers at UCSF will share learnings from their co-design work! Thanks for sharing the info Thomas Both https://lnkd.in/g-B_5rck
Doing Research Together: The Nuts and Bolts of Doing Collaborative Research with Lived Experts | Benioff Homelessness and Housing Initiative
homelessness.ucsf.edu
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Getting past the mechanics is essential. Interesting to hear this number: " ... it takes a skilled [uxR] practitioner about 10 hours to become proficient with an LLM model when they set the intention to integrate it into their work processes"
UX and Product Leader | Built the research programs @GoFundMe, TuneIn, Acquia | Founder of Lift Up Connections, a supportive community providing group councils for mid and senior women in tech
UX and market researchers, here's a challenge: spend 10 hours working with ChatGPT, Claude, or Gemini this month. Why 10 hours? I completely agree with Wharton professor Ethan Mollick's assessment that it takes a skilled practitioner about 10 hours to become proficient with an LLM model when they set the intention to integrate it into their work processes. I am asking you to go through this exercise for a simple reason: as more researchers get past the initial learning curve when exploring these systems, we can move beyond discussing the basics of prompt engineering to more important considerations, including the ethical and quality implications for our work, our field, and our industries. This Thursday, May 9th, Andrew Duchon and I will hold a free presentation to help researchers jumpstart their journey into the world of GenAI and Large Language Models. Link to the Zoom registration in the comments. In the presentation, I'll share the experience of my first 10 hours using these systems as well as some of my biggest lessons learned. Among the use cases we'll cover: - Analyze interview transcripts from a large-scale qualitative interview project to compare to my takeaways - Review and synthesize moderator and observer notes taken from a usability study - Assist in crafting a user interview guide based on the research study goals and themes - Summarize open-ended responses from survey respondents Please join us on 5/9 at 2pm ET for our free presentation. Zoom link in the comments. #GenAI #UXResearch #MarketResearch #LLMs #Ethics #Quality
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A clear & spectacular case study, from the land of SF parklets ... Many thanks!
Want to learn more about how we leverage research and design thinking in government? Read our latest blog post about how we worked with the Shared Spaces team (aka the folks who manage parklets) to make their website more user-centered. https://lnkd.in/gzUS5DDw
Parklets & patios: how Digital and Data Services leveraged research to improve online guidance for…
medium.com
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Research Radar reposted this
What has the systemic turn in service design research left behind? In a new publication, Audun Formo Hay and I suggest that recent developments within service design have led to a neglect of the emotional experiences of actors. Based on a literature review and interviews with designers, we call for an integrated approach to emotions and systems: https://lnkd.in/d38pVxJH Plus, stay tuned for some sneak peeks into some exciting design research experiments we have brewing at the intersection of emotions and service systems. While you are reading, check out all of the other great articles in this special issue of the Nordic Journal of Innovation in the Public Sector by folks like Johan Quist, Joseph Harrington, Katarina Wetter-Edman, Stefan Holmlid, Matilda Legeby, Jonas Boström: https://lnkd.in/dNKpZvru
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Research Radar reposted this
Looking for ways to get more out of your outdoor experiences? Technology can play a key role in helping us find mindfulness and dynamism in nature. From fitness trackers to augmented reality games, technology has already shown us how it can motivate us to get outside. But how can we use it to enhance, rather than distract from, our outdoor experiences? Explore creative ways to integrate technology into our time outside and enjoy the inherent quality of these spaces together. Discover the how-tos in our free report, Americans: Inside & Out: https://hubs.ly/Q01MQTyR0 #conifer #designresearch #qualitative #ethnography #chicagodesign #mrx
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Research Radar reposted this
Learners' free ☀️ Intro to UXR ☀️ event is only one week away! Hosted by Tara Bassili, we're excited to bring to you a comprehensive, free, week-long program to help you get comfortable doing your first research project on your own without any background in #uxresearch. This event features a wide range of wonderful speakers from the Toronto UXR community like: - Stevie Yap, PhD, Head of UXR for Security Software at IBM - Joey Brooke Jakob formerly running ReOps at Wattpad - Julia 💡 Meriel, Sr UXR at Scribd, Inc. - Zach McDonald, formerly at Dropbox - N. Jenny Hwang, Staff UXR at GitHub - Jessica Pavia, Dir at BMO - Roy Opata Olende, Head of UXR at Zapier - Sanket Jadhav, Research Manager at Stripe - Grace Ascuasiati, Head of Research at @eventbr It's going to be a blast! Share it with your friends looking for guidance to find their way into research, our community will be stronger with them 💪 Grab a spot at: https://lnkd.in/gpd_P-_i
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Research Radar reposted this
UX Research Consultant | PhD Student | Editor of 97 Things Every UX Practitioner Should Know
Watch City Research is available for your #uxresearch needs! I just wrapped up a really fun, in-depth diary study that uncovered a lot of great insights for the client, and I'm ready to dig into my next fun project. Whether you need generative interviews, evaluative usability, or any other UXR method, I'll closely collaborate with your team to conduct research that produces actionable #UX recommendations for your design.