Tripleseat for Hotels

The Tripleseat for Hotels team will be at The Hospitality Show in San Antonio next week! Stop by Booth #1940 to meet our team and learn how the Tripleseat for Hotels sales and catering software can help sales directors manage group business and events with ease. Visit Booth #1940 at any time on October 29 and 30, or use the link below to set a meeting time in advance. https://lnkd.in/etWcp-pm See you there! #thehospitalityshow #groupsales #hospitalitytech #tripleseatforhotels #hoteltech

Did you hear? Tripleseat for Hotels now integrates with Amaze Insights, bringing enhanced reporting capabilities to our customers. This integration aims to enhance the ability of hotel brands, management companies, and individual properties to drive occupancy and revenue by providing a comprehensive view of their sales data in a single, easy-to-use platform. With this new integration, Tripleseat for Hotels customers can now seamlessly leverage Amaze Insights to pull key performance data from Tripleseat and multiple other platforms into one consolidated report. This integration will enable hotel professionals to track crucial metrics like booking pace, need-to-fill dates, and more, all from a single, intuitive dashboard. The partnership addresses the growing need for comprehensive, streamlined reporting tools that help hotels optimize operations and increase profitability. Visit the link below to learn more about this exciting new partnership. https://bit.ly/3TZCGo3 #tripleseathotels #tshotels #hotelier #groupsales #hotelindustry #hotelprof #hotelsales

Congratulations to our phenomenal Tripleseat for Hotels customers who were recently awarded Michelin Keys! The Michelin Key Hotel List represents the most outstanding hotels, judged for architecture and interior design, quality and consistency of service, overall personality and character, value for the price, and a significant contribution to the guest experience. Sending a huge congratulations to our customers below: Hotel Genevieve Shinola Hotel Hotel Greystone The Madrona TOURISTS The Betsy - South Beach The Setai, Miami Beach The Chanler at Cliff Walk Hotel Peter & Paul Amangiri North Block Yountville #TheCelestine Springboard Hospitality's Chamberlain Hotel ARRIVE by Palisociety in Wilmington, Memphis, and Austin Palihouse-West Hollywood 1 Hotels San Francisco Hotel Saint Vincent Beach Plum Farm The Ritz-Carlton Orlando & JW Marriott Orlando, Grande Lakes Aman New York Hotel Saint Cecilia The Global Ambassador Hotel Amangani The Quoin Hotel The Dewberry Charleston Castle Hill Inn - Relais & Chateaux ASBURY OCEAN CLUB Caldera House Jackson Hole Chateau Marmont #Faraway Martha's Vineyard Harbor House Inn Hotel Clermont Hotel Goodwin Nine Orchard Sunset Tower Hotel The Aster The Columns Hotel Troutbeck Wythe Hotel Be sure to check out any of these magnificent properties during your next visit to their cities! https://bit.ly/3BgQx2K #hotelindustry #hotelier #groupsales #hotel #michelinkeys

Upselling event packages has never been easier when you have Tripleseat Floorplans in your event management toolkit. Tripleseat Floorplans allows event managers to create 2D and 3D event layouts to give clients an exact visualization of the event's details in the venue. The key to upselling is to be strategic and tasteful, using the visuals to showcase how an elevated option could make for a better experience. Here are a few ways to upsell using Tripleseat Floorplans: - Create event layouts using the basic vs. the premium tier options for linens, chairs, and table decor to quickly give clients visibility into each of their options for the event. These 3D mockups can be quickly custom made to show how each tier could look alongside the other event details. - Make custom layouts that maximize capacity or provide a more elevated experience by rearranging furniture to create a VIP section, adding extra seating to accommodate more guests, or building a cozy lounge area specifically set for that event. - Outline ways that clients can upgrade their event space by using additional or larger private dining rooms, chef's table experiences, or other event add-on activations that could require additional spend. - Before you are even at the point of upselling, event layouts can be used to sell the space to begin with by showing clients how you are able to creatively accommodate all of their personal requests better than the competition. Click the link below to book a Tripleseat Floorplans demo and learn how floorplanning can help with the sales process at your own venue. https://lnkd.in/e_-icM_w #eventindustry #eventmanager #eventmanagement #hospitalityindustry #eventsales #eventrevenue

We are thrilled to welcome The Grand Hall & Hotel Morado to the Tripleseat for Hotels group sales and catering platform! Located in Chilliwack, British Columbia, this independently owned and operated venue and 12-room boutique hotel offers a full-service event space for all occasions, from weddings to business meetings and performance exhibitions. "We're a small, independently owned business running on all cylinders. I've been dreaming about a software system that can help our small team streamline operations and manage our growing partner and client lists," says Jade Lehti, owner of The Grand Hall & Hotel Morado. "Once I spoke with a Tripleseat representative, learned about the features, and that their high-profile customers are my business idols, Tripleseat seemed almost too good to be true!" Tripleseat for Hotels was selected for its easy integration with Hotel Morado's property management system and features to increase leads and effortlessly manage accounts. From enhancing group sales and operational efficiency to streamlining customer communication, The Grand Hall & Hotel Morado are leveling up with Tripleseat for Hotels to improve overall operational efficiencies and boost revenue. Learn more at the link below. #hotelier #hotelsales #hotelindustry #groupsales #hotelgroupsales #groupsalesmanagement https://lnkd.in/ghdMZSQV

The Tripleseat for Hotels team had a great time attending the Hotel Data Conference (HDC) in Nashville last week! We loved meeting hotel operators and sharing insights into how the Tripleseat for Hotels sales and catering platform helps sales teams manage group business and events. Did we miss you at the event? In short, Tripleseat for Hotels helps hotel leaders optimize group sales, banquet business, catering, and event operations through a suite of modern features. What do our customers love about Tripleseat for Hotels? - The ability to automate tasks, email responses, and internal reminders to reduce time spent on administrative work. - Transparency into room block management through the GRC feature along with PMS integrations. - Centralized lead management that brings all group sales inquiries into the Tripleseat for Hotels dashboard. - CRM capabilities to store client details, booking history, and past communications. - Extensive reporting with real-time data to help leaders make strategic business decisions. Learn more about Tripleseat for Hotels and chat with someone from our team at the link below. https://bit.ly/4dCNSOI #hotelier #hotelindustry #hoteloperator #hotelsales #groupsales #salesandcatering

The Tripleseat for Hotels team will be at the Hotel Data Conference (HDC) in Nashville this week! Visit us at table #22 in the Grand Foyer during the networking breaks and join us at our sponsored networking reception on Thursday at 4:45 pm. We are looking forward to meeting all attendees and sharing how the Tripleseat for Hotels sales and catering software can help sales directors manage group business and events with ease. Learn how Tripleseat for Hotels can help with managing guest room blocks, event spaces, client communication, and more at the link below. https://lnkd.in/eE_j3kYq #hotelier #hotelindustry #hoteloperator #groupsales #hotelsales

As a hotel operator, it is crucial that you understand your data so that you can leverage insights and trends in order to make strategic business decisions. Tracking the right KPIs can help your property with goal setting and monitoring, benchmarking against industry standards or competitors, making decisions on where to invest resources, understanding guest satisfaction, and evaluating staff performance. To bring it back to the basics, here are a few of the most critical KPIs that every hotelier must monitor: 1. Occupancy Rate: The percentage of rooms that are occupied at a given time compared to the total available rooms. Occupancy % = (Occupied Rooms / Available Rooms) x 100 2. Average Daily Rate: The average rate paid for rooms sold. ADR = Total Room Revenue / Total # of Occupied Rooms 3. Revenue Per Available Room (RevPAR): Provides insight into the hotel's ability to fill available rooms at an optimal rate. RevPAR = Occupancy Rate x ADR 4. Customer Satisfaction Score (CSAT): Measures the guest satisfaction during the stay. CSAT can be measured through surveys, reviews, and other forms of feedback. 5. Market Penetration Index (MPI): Assesses a hotel's market share relative to its competitive set and shows how well it performs in terms of occupancy compared to competitors. MPI = Occupancy Rate/Market Average Occupancy Rate x 100 When it comes to understanding data for the group sales and events at your property, Tripleseat for Hotels provides an array of advanced reports to help understand the success of your bookings. Here are a few popular Tripleseat for Hotels reports: 1. Monthly GRC (Guest Rooms Control) Report: This report will provide a GRC snapshot broken out by month and booking status, also showing daily and total rooms, revenue, and average daily rates. This report is useful for leadership looking to review what groups are on the books every day of the calendar month. 2. Booking Details Report: This report will provide a snapshot of every booking during the selected custom period of time. It can provide details about the booking financials, logistics, room block, and more, to fit your exact reporting needs. 3. Paid Bookings Payments Report: This report will provide all information about the paid payments made for any booking during the selected custom period of time. It can show when payments were due and paid, payment method, booking grand total, notes, and other custom columns that may be useful to your accounting team Do not leave your business strategies to chance. Understand your data and the market around you. Check out the full blog post below to learn more about the importance of making data-driven business decisions in every area of your hotel. https://bit.ly/4d2xKpK #hotelindustry #hotelier #hotelsales #groupsales #hotelsalesmanager #hotelsalesteam

As a hotel owner or operator, you are in the business of making strategic decisions that will encourage guest loyalty, increase team productivity, and drive revenue, to name just a few items. One way to check all three of these boxes is through developing additional revenue opportunities with the resources and space already available on the property. While room revenue typically represents the largest and most important income source for hotels, what are ancillary hotel revenue streams? Group sales and events - from weddings to happy hours to corporate meetings and conferences - can be one of them. Events can also significantly impact hotel rates, driving a higher ADR across the board. Where can your hotel begin with its group sales and event offerings? Event revenue can encompass room rentals, F&B, catering, A/V equipment leases, and an array of event-specific services, including add-on experiences. Here are a few common areas that your property could try diving into first: - Offer corporate event and conference packages that can accommodate meetings, seminars, and workshops throughout the various spaces on your property. Create packages that could fit various group sizes and customizations. Build packages that could transition any group from a corporate meeting in the banquet hall to happy hour on the rooftop to keep all activity within the property. - Promote weddings and social events to show the versatility and beauty of your hotel. Planners booking both corporate and social events may not realize that your hotel can transform to offer such a variety of event needs unless they see promotion on your website, social media or in email marketing. Establish relationships with local wedding planners to spread awareness about your specific offerings within the wedding community. - Facilitate community events and workshops to spread the word about your event spaces within the local community. Consider hosting ticketed events like art exhibits, cooking classes or wellness workshops that are open to the public as a way to showcase your space to new audiences. An attendee joining a one-off community event could come back and book a corporate meeting with out-of-town guests after experiencing your space for the first time. We have more insights where these came from. Learn more about how your hotel can maximize its revenue streams through group sales and events at the link below. https://bit.ly/3WzydKa #hotelier #hotelsales #hotelindustry #eventmanagement #groupsales

In case you missed it, last month, we introduced Tripleseat Floorplans, an intuitive and collaborative event diagramming solution that can help sales managers create 2D and 3D floor plans and virtual walkthroughs of their event spaces. Hotel sales managers can utilize Tripleseat Floorplans to help with the group sales process by showing a client exactly what they could expect from an event in the banquet space or on the rooftop patio in just a few clicks. Upload the custom inventory available at your property into Tripleseat Floorplans and create exact event layouts to help clients visualize their event. These floorplans and layouts will live within the corresponding events in your Tripleseat for Hotels software. While photos and event space descriptions are a powerful tool to sell a space, nothing beats an exact customized replica of the client's event vision. A floorplanning tool like Tripleseat Floorplans can give your sales team a competitive edge during the sales process and also help your on-site team understand what the event layout should look like going into setup. Check out the post below diving into all the ways Tripleseat Floorplans can help take your the group sales process at your hotel to the next level. https://bit.ly/45rknN3 #hotelsales #hotelier #hotelevents #groupsales #hotelindustry #hoteltechnology