While Zoho Desk is a powerful app that can help you handle tickets, manage your support team, and assign tasks, integrating it with other applications lets you expand its horizons by enabling it to automate multiple tasks.
This will help you save time, reduce manual effort and errors, and streamline your workflows to perfection.
Here are a few ways to automate workflows using Zoho Desk:
👉 Whenever a new lead or customer tries to contact you on an e-commerce website like Shopify, you can automatically create a ticket in Zoho Desk—to get in touch with the prospect as soon as possible—by integrating Shopify and Zoho Flow.
👉 Similarly, when a customer reaches out to support to address a bug in your application, you can automatically create tasks in project management apps like Zoho Projects by integrating with Zoho Desk.
While these are just two integration ideas, you can automate many other tasks by integrating Zoho Desk with other applications. Check out this article to learn more.
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