Kiran Varri - CCXP, ITIL V4

Kiran Varri - CCXP, ITIL V4

Director - Consulting | Customer Experience (CX) | Business Excellence (Six Sigma) Consultant | Digital Delivery | Design Thinker | Prosci Change Manager

View articles by Kiran Varri - CCXP, ITIL V4

Output or Outcome?

Output or Outcome?

October 28, 2023

6 likes

Xperience Chronicles : 02 : The Orange Card

Xperience Chronicles : 02 : The Orange Card

January 10, 2023

2 likes

Xperience Chronicles : 03 : What is BO ID?

Xperience Chronicles : 03 : What is BO ID?

January 2, 2023

How are you treating your Employees?

How are you treating your Employees?

December 8, 2022

4 likes2 comments

Chronicles : 001 : Staying Calm in a Storm

Chronicles : 001 : Staying Calm in a Storm

November 3, 2022

2 likes

CX as a Business Discipline. What is it?

CX as a Business Discipline. What is it?

September 11, 2022

5 likes2 comments

CX series : How difficult is it? // The Room Reservation experience

CX series : How difficult is it? // The Room…

June 6, 2022

2 likes

The #CXtwist : What/Why/How of CX?

The #CXtwist : What/Why/How of CX?

January 19, 2022

1 like1 comment

Moments of TRUTH : DHL.com [Class apart ] ✈️🧐🙌🚀🚀🤩✈️

Moments of TRUTH : DHL.com [Class apart ]…

January 10, 2022

4 likes

Moments of TRUTH : Better.com

Moments of TRUTH : Better.com

December 17, 2021

3 likes

CX Chronicles : What Happened to CX? [ The TPA Case study ]

CX Chronicles : What Happened to CX? [ The…

November 12, 2021

#Design PROJECT : YouTube Playlists Search feature

#Design PROJECT : YouTube Playlists Search…

September 19, 2021

6 likes

Design Thinking & Uber Receipts page

Design Thinking & Uber Receipts page

July 7, 2021

3 likes

PostCovid : Way Forward for #Hospitality

PostCovid : Way Forward for #Hospitality

March 1, 2021

2 likes

Bollywood vs Art (all forms)

Bollywood vs Art (all forms)

June 20, 2020

3 likes

Google Fluidity

Google Fluidity

August 22, 2019

12 likes2 comments

Customer Delight : New Benchmark >> Google

Customer Delight : New Benchmark >> Google

July 15, 2019

4 likes

BLOG : #Digital Strategy — The Pointers to Success

BLOG : #Digital Strategy — The Pointers to…

June 1, 2019

2 likes

The JackMa 996 Recommendation

The JackMa 996 Recommendation

May 11, 2019

2 likes3 comments

#UBER : It' smells Indifference NOW !!

#UBER : It' smells Indifference NOW !!

June 26, 2018

1 like

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