Jim Marascio

📈 Helping Businesses Maximize Salesforce ROI | Expert in Post-Implementation Optimization | Global Talent Pool

View articles by Jim Marascio

The 2 Most Important Components of Customer Service

The 2 Most Important Components of Customer…

June 28, 2023

22 likes1 comment

Two Simple Steps to Creating an Amazing Customer Experience

Two Simple Steps to Creating an Amazing…

June 19, 2023

26 likes8 comments

The AI Genie Is Out Of The Bottle. We're Not Getting It Back In.

The AI Genie Is Out Of The Bottle. We're Not…

May 6, 2023

23 likes6 comments

Every Business (And Individual) Can Learn From Mississippi's Plan To Stop the Spread Of Coronavirus

Every Business (And Individual) Can Learn…

August 5, 2020

16 likes8 comments

Outfitting Your Home Office? Here Are My Recommendations for Work From Home Gear.

Outfitting Your Home Office? Here Are My…

April 17, 2020

20 likes4 comments

Sheltering in place? Working from home doesn't have to be hard.

Sheltering in place? Working from home…

March 25, 2020

10 likes5 comments

Choosing the Business or the Product: Why Senior Managers Cannot Effectively Act As Product Managers

Choosing the Business or the Product: Why…

August 13, 2019

17 likes

Successful Software Development Is Contingent Upon Well Administered Product Management

Successful Software Development Is…

August 11, 2019

22 likes4 comments

Offshore Software Development in the Philippines

Offshore Software Development in the…

September 1, 2018

3 likes

Spotlight on Ukraine: Is software outsourcing to Eastern Europe right for you?

Spotlight on Ukraine: Is software…

May 15, 2018

4 likes1 comment

A CTO's Perspective on Software Outsourcing

A CTO's Perspective on Software Outsourcing

April 30, 2018

12 likes

Business Leaders Need to Think More Like CIOs

Business Leaders Need to Think More Like CIOs

September 25, 2017

13 likes

When You Should Still Use Waterfall In An Agile Software Development World

When You Should Still Use Waterfall In An…

July 19, 2017

6 likes

What Every Business Can Learn From Amazon

What Every Business Can Learn From Amazon

July 13, 2017

4 likes1 comment

Customer Service Doesn't Have to be Difficult

Customer Service Doesn't Have to be Difficult

May 11, 2017

6 likes

Technology trends, futurists and students

Technology trends, futurists and students

May 1, 2017

2 likes

Look At Your Business Through the Same Lens As Your Customer Does – Mobile

Look At Your Business Through the Same Lens…

April 7, 2017

5 likes1 comment

3 Reasons Why President Trump Is Good For IT

3 Reasons Why President Trump Is Good For IT

March 22, 2017

1 like

Did You Know That Some States Don't Allow Drivers With Out Of State Learner's Permits?

Did You Know That Some States Don't Allow…

February 8, 2017

10 likes2 comments

The Case For Shadow IT

The Case For Shadow IT

January 20, 2017

4 likes2 comments

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