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Yes, people often forget to cancel their monthly subscriptions — and the costs add up

Pay-by-the-month subscriptions are increasingly popular. But research suggests people often keep paying long after they intend to. JGalione/Getty Images hide caption

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JGalione/Getty Images

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Yes, people often forget to cancel their monthly subscriptions — and the costs add up

August 30, 2023 • From streaming TV to razor blades by mail, Americans are buying more goods and services through pay-by-the-month plans. New research shows they often keep paying long after they want to.

Yes, people often forget to cancel their monthly subscriptions — and the costs add up

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Still trying to quit that gym membership? The FTC is proposing a rule that could help

Federal Trade Commission Chair Lina Khan, pictured at her April 2021 confirmation hearing, spoke to Morning Edition on Thursday about the new "Click to Cancel" proposal. Graeme Jennings/AP hide caption

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Graeme Jennings/AP

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Still trying to quit that gym membership? The FTC is proposing a rule that could help

March 23, 2023 • The Federal Trade Commission gets thousands of complaints a year from customers trapped in memberships they don't want. Its "Click to Cancel" proposal aims to change that, Chair Lina Khan tells NPR.

Still trying to quit that gym membership? The FTC is proposing a rule that could help

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