Photo of Julie Heisler, LCSW, LMFT, Marriage & Family Therapist
Julie Heisler
Marriage & Family Therapist, LCSW, LMFT
Verified Verified
West Allis, WI 53227
Life can be complicated. Congratulations for recognizing that sometimes it helps to have someone to talk with as you navigate your journey. I can't tell you where to go or what to do, but I do believe that together we can figure out the best path forward. I have spent over 30 years working with a wide variety of people from different backgrounds, experiences and circumstances. This therapeutic work has addressed the following: anxiety, depression, parenting, relationships, LGBTQIA+ issues, chronic illness, divorce, bereavement, caregiver stress, and communication skills.
Life can be complicated. Congratulations for recognizing that sometimes it helps to have someone to talk with as you navigate your journey. I can't tell you where to go or what to do, but I do believe that together we can figure out the best path forward. I have spent over 30 years working with a wide variety of people from different backgrounds, experiences and circumstances. This therapeutic work has addressed the following: anxiety, depression, parenting, relationships, LGBTQIA+ issues, chronic illness, divorce, bereavement, caregiver stress, and communication skills.
(262) 546-8998 View (262) 546-8998
Photo of Carrie Banaszak, LPC, Licensed Professional Counselor
Carrie Banaszak
Licensed Professional Counselor, LPC
Verified Verified
West Allis, WI 53227
As an LPC, I value the healing potential of human connection and believe that sharing moments of loss, shame, joy, and disappointment can lead to stronger self-acceptance and connection with others. My priority is to provide a comfortable and safe space for you to talk about your personal issues and concerns. I am non-judgmental, patient, and understanding. I have 9+ years of experience working with neurodivergent individuals, those who experience ADHD, attachment wounds, anxiety disorders, depression, mood disorders, personality disorders, trauma, grief and loss, suicidal ideation and self-harming behaviors.
As an LPC, I value the healing potential of human connection and believe that sharing moments of loss, shame, joy, and disappointment can lead to stronger self-acceptance and connection with others. My priority is to provide a comfortable and safe space for you to talk about your personal issues and concerns. I am non-judgmental, patient, and understanding. I have 9+ years of experience working with neurodivergent individuals, those who experience ADHD, attachment wounds, anxiety disorders, depression, mood disorders, personality disorders, trauma, grief and loss, suicidal ideation and self-harming behaviors.
(262) 346-9146 View (262) 346-9146
Photo of Lawanda Chambers - LIFE Wellness and Counseling Services, NCC, LPC, SAC, ACT, CCTP, Licensed Professional Counselor
LIFE Wellness and Counseling Services
Licensed Professional Counselor, NCC, LPC, SAC, ACT, CCTP
Verified Verified
Milwaukee, WI 53227
As a board certified trauma clinician, my primary goal is to help clients navigate their healing journey from anxiety, depression, trauma, and uncertainties in life. I provide a safe and supportive space where clients can express their thoughts and emotions without judgment. I work collaboratively with clients to develop personalized treatment plans that address their unique needs and goals. Using evidence-based therapies and techniques, I help clients explore the root causes of their challenges and develop effective coping strategies. I employ a person-centered approach and top priority is to ensure my clients feel safe and heard.
As a board certified trauma clinician, my primary goal is to help clients navigate their healing journey from anxiety, depression, trauma, and uncertainties in life. I provide a safe and supportive space where clients can express their thoughts and emotions without judgment. I work collaboratively with clients to develop personalized treatment plans that address their unique needs and goals. Using evidence-based therapies and techniques, I help clients explore the root causes of their challenges and develop effective coping strategies. I employ a person-centered approach and top priority is to ensure my clients feel safe and heard.
(414) 667-6029 View (414) 667-6029
Photo of Anna Godiali, MA, LPC, Licensed Professional Counselor
Anna Godiali
Licensed Professional Counselor, MA, LPC
Verified Verified
West Allis, WI 53227
If you feel down, stuck, or don't know how to move forward, it can help to find professional support—someone in your corner, to help you get your bearings again and find your way through the tough times. As a solution-focused and strengths-based therapist, I work with clients to understand their past, clarify their present, and support their goals moving forward, even through life’s hardest situations. I work with clients experiencing the effects of trauma using EMDR and mindfulness, targeting and reworking core beliefs to move individuals and couples forward in their relationships with themselves and others.
If you feel down, stuck, or don't know how to move forward, it can help to find professional support—someone in your corner, to help you get your bearings again and find your way through the tough times. As a solution-focused and strengths-based therapist, I work with clients to understand their past, clarify their present, and support their goals moving forward, even through life’s hardest situations. I work with clients experiencing the effects of trauma using EMDR and mindfulness, targeting and reworking core beliefs to move individuals and couples forward in their relationships with themselves and others.
(262) 384-5849 View (262) 384-5849
Photo of Christine Berry, PsyD, LPC, Licensed Professional Counselor
Christine Berry
Licensed Professional Counselor, PsyD, LPC
Verified Verified
Milwaukee, WI 53227
Therapy isn't for the weak. It requires dedication, vulnerability, self-reflection, and perseverance. There will be times it feels like things are getting worse, and times where you feel uncomfortable and want to quit. These are the times I want to sit with you. I want to be there as you gain insight into yourself and what you need to heal and be mentally well. I want to facilitate confidence in the discomfort, leaning into the unknown, trusting that it will help you grow in the ways necessary for measurable change. We can do that together. Therapy is not easy, but it is worth it. And so are you.
Therapy isn't for the weak. It requires dedication, vulnerability, self-reflection, and perseverance. There will be times it feels like things are getting worse, and times where you feel uncomfortable and want to quit. These are the times I want to sit with you. I want to be there as you gain insight into yourself and what you need to heal and be mentally well. I want to facilitate confidence in the discomfort, leaning into the unknown, trusting that it will help you grow in the ways necessary for measurable change. We can do that together. Therapy is not easy, but it is worth it. And so are you.
(262) 462-3850 View (262) 462-3850
Photo of John Ernst - Dr. John Ernst, PhD, LPC, Licensed Professional Counselor
Dr. John Ernst
Licensed Professional Counselor, PhD, LPC
Verified Verified
West Allis, WI 53227
Dr. John Ernst has 36 years of diverse psychological experience. He treats individual adults, couples, families, adolescents, and children. Dr. Ernst has extensive media experience, including live radio and television broadcasts as well as writing newspaper columns and internet blogs about psychological issues. He has numerous positive patient satisfaction endorsements which underscore his expertise as a highly effective, ethical, and professional clinician. He strives to deliver outstanding quality care to achieve real-world solutions that are effective and easy to understand and apply.
Dr. John Ernst has 36 years of diverse psychological experience. He treats individual adults, couples, families, adolescents, and children. Dr. Ernst has extensive media experience, including live radio and television broadcasts as well as writing newspaper columns and internet blogs about psychological issues. He has numerous positive patient satisfaction endorsements which underscore his expertise as a highly effective, ethical, and professional clinician. He strives to deliver outstanding quality care to achieve real-world solutions that are effective and easy to understand and apply.
(262) 233-2883 View (262) 233-2883
Photo of Autumn Lei Walker - Looking Forward Counseling, LLC, LPC, Licensed Professional Counselor
Looking Forward Counseling, LLC
Licensed Professional Counselor, LPC
Verified Verified
West Allis, WI 53227
My name is Autumn Walker and I am an LPC. I recognize the need to meet individuals where they are at. I have a direct, yet interactive approach to working with individuals.
My name is Autumn Walker and I am an LPC. I recognize the need to meet individuals where they are at. I have a direct, yet interactive approach to working with individuals.
(262) 379-8543 View (262) 379-8543
Photo of Mark Machak, Licensed Professional Counselor
Mark Machak
Licensed Professional Counselor
Verified Verified
1 Endorsed
Milwaukee, WI 53227
My approach is person-centered and collaborative. I focus on the particular wants and needs of the client, for their particular situation. My specialties and/or areas of interest include : depression, anxiety, trauma, relationships, and career decision-making.
My approach is person-centered and collaborative. I focus on the particular wants and needs of the client, for their particular situation. My specialties and/or areas of interest include : depression, anxiety, trauma, relationships, and career decision-making.
View
Photo of Ejay Faralan, LCSW, Clinical Social Work/Therapist
Ejay Faralan
Clinical Social Work/Therapist, LCSW
Verified Verified
Milwaukee, WI 53227
Are you feeling alone in a difficult situation or struggle? You don't have to navigate it by yourself. I specialize in providing support and guidance during challenging times, especially for people of color and people in the LGBTQIA+ community. In our sessions, you'll find a safe and understanding space to share your feelings and experiences. Together, we'll work on strategies to help you cope and regain a sense of control and well-being.
Are you feeling alone in a difficult situation or struggle? You don't have to navigate it by yourself. I specialize in providing support and guidance during challenging times, especially for people of color and people in the LGBTQIA+ community. In our sessions, you'll find a safe and understanding space to share your feelings and experiences. Together, we'll work on strategies to help you cope and regain a sense of control and well-being.
(262) 288-2546 View (262) 288-2546
Photo of Danielle Armstead - Culturally Diverse Counseling Center, LLC, MS, NCC, LPC, Licensed Professional Counselor
Culturally Diverse Counseling Center, LLC
Licensed Professional Counselor, MS, NCC, LPC
Verified Verified
2 Endorsed
West Allis, WI 53227
With a comprehensive background in treating a range of mental health concerns, Culturally Diverse Counseling Center is committed to providing mental health and emotional support to individuals who are experiencing personal or psychological difficulties. Our Person-Centered and Cognitive Behavioral approach is designed to empower our clients to achieve their goals.
With a comprehensive background in treating a range of mental health concerns, Culturally Diverse Counseling Center is committed to providing mental health and emotional support to individuals who are experiencing personal or psychological difficulties. Our Person-Centered and Cognitive Behavioral approach is designed to empower our clients to achieve their goals.
(262) 384-6714 View (262) 384-6714
Photo of Melissa Nelson, LCSW, SAC, CSAC, Clinical Social Work/Therapist
Melissa Nelson
Clinical Social Work/Therapist, LCSW, SAC, CSAC
Verified Verified
West Allis, WI 53227
You’re the one people go to for support because you seem like you have it all together. Underneath, however, is a different story. You’re barely hanging on. Everyday stressors are overwhelming you. Feeling depressed, hopeless, and anxious are your new norms. You may feel uncomfortable in your own skin and use substances or restrictions as a way to cope. You may feel fearful and stuck because of a traumatic experience. Humans are naturally resilient, but in an attempt to adapt we can fall into unhealthy cycles that keep us from realizing our potential.
You’re the one people go to for support because you seem like you have it all together. Underneath, however, is a different story. You’re barely hanging on. Everyday stressors are overwhelming you. Feeling depressed, hopeless, and anxious are your new norms. You may feel uncomfortable in your own skin and use substances or restrictions as a way to cope. You may feel fearful and stuck because of a traumatic experience. Humans are naturally resilient, but in an attempt to adapt we can fall into unhealthy cycles that keep us from realizing our potential.
(262) 419-3216 View (262) 419-3216
Photo of Valerie Rank, LCSW, Clinical Social Work/Therapist
Valerie Rank
Clinical Social Work/Therapist, LCSW
Verified Verified
1 Endorsed
West Allis, WI 53227
Let's start with where you are at. Each person has a unique story and talking about it may create vulnerability and/or fear. I will provide a safe, trusting space to listen, guide, and empower you on your journey toward growth and healing. I will work with all aspects of who you are without judgment but openness and compassion. I specialize in individual therapy with children (10+), adolescents, young adults, and family therapy for all ages.
Let's start with where you are at. Each person has a unique story and talking about it may create vulnerability and/or fear. I will provide a safe, trusting space to listen, guide, and empower you on your journey toward growth and healing. I will work with all aspects of who you are without judgment but openness and compassion. I specialize in individual therapy with children (10+), adolescents, young adults, and family therapy for all ages.
(262) 254-2988 View (262) 254-2988
Photo of Reginald J Bell, MS, ADC-SUD, CSAC, CCTPII, ASIST-T, Drug & Alcohol Counselor
Reginald J Bell
Drug & Alcohol Counselor, MS, ADC-SUD, CSAC, CCTPII, ASIST-T
Verified Verified
1 Endorsed
West Allis, WI 53227
Overcoming Addiction: Your Path to Healing I specialize in helping individuals conquer addiction & co-occurring disorders. I provide a safe space where you can: Explore addiction’s roots Develop coping skills Rebuild your life We’ll create a personalized plan for long-term recovery, focusing on: Lasting sobriety Strong relationships Financial stability Purpose & meaning Self-worth Key Steps: Embrace sobriety & reclaim your life Nurture healthy relationships Achieve financial stability Discover purpose & meaning Cultivate self-worth Through compassionate guidance and evidence-based practices.
Overcoming Addiction: Your Path to Healing I specialize in helping individuals conquer addiction & co-occurring disorders. I provide a safe space where you can: Explore addiction’s roots Develop coping skills Rebuild your life We’ll create a personalized plan for long-term recovery, focusing on: Lasting sobriety Strong relationships Financial stability Purpose & meaning Self-worth Key Steps: Embrace sobriety & reclaim your life Nurture healthy relationships Achieve financial stability Discover purpose & meaning Cultivate self-worth Through compassionate guidance and evidence-based practices.
(262) 539-0980 View (262) 539-0980
Photo of Claire Benton - Great Lakes Psychology Group - West Allis, Counselor
Great Lakes Psychology Group - West Allis
Counselor
Verified Verified
West Allis, WI 53227
Accepting new patients! Whether you are new to therapy or looking to start again, Great Lakes Psychology Group - West Allis understands that starting therapy can be overwhelming. That’s why we simplified the process with Find My Therapist. Get started by telling us about yourself, your location, and your insurance. Once you find your best-fit therapist, pick a time that works for you and book an appointment instantly through their calendar. Find My Therapist aims to make your journey as stress-free as possible, so you can start feeling better sooner.
Accepting new patients! Whether you are new to therapy or looking to start again, Great Lakes Psychology Group - West Allis understands that starting therapy can be overwhelming. That’s why we simplified the process with Find My Therapist. Get started by telling us about yourself, your location, and your insurance. Once you find your best-fit therapist, pick a time that works for you and book an appointment instantly through their calendar. Find My Therapist aims to make your journey as stress-free as possible, so you can start feeling better sooner.
(262) 228-2063 View (262) 228-2063
Photo of James Eiff, LCSW, Clinical Social Work/Therapist
James Eiff
Clinical Social Work/Therapist, LCSW
Verified Verified
West Allis, WI 53227  (Online Only)
I work with adolescents and adults providing individual therapy. From small private practices to large psychiatric treatment institutions like Rogers Memorial Hospital, I have cultivated experience working with diverse clientele in a variety of treatment settings and have lead therapy groups focused on trauma, anger management, personality disorders, depression, and anxiety. I have provided consultation for programming revision in the areas of trauma and personality disorders and served on the Board of Directors for the National Alliance on Mental Illness.
I work with adolescents and adults providing individual therapy. From small private practices to large psychiatric treatment institutions like Rogers Memorial Hospital, I have cultivated experience working with diverse clientele in a variety of treatment settings and have lead therapy groups focused on trauma, anger management, personality disorders, depression, and anxiety. I have provided consultation for programming revision in the areas of trauma and personality disorders and served on the Board of Directors for the National Alliance on Mental Illness.
(262) 435-5539 View (262) 435-5539
Photo of Amy Lynn Kerznar, MS, LPC, SACIT, CCTP, Counselor
Amy Lynn Kerznar
Counselor, MS, LPC, SACIT, CCTP
Verified Verified
Milwaukee, WI 53227  (Online Only)
Many people with trauma or PTSD also suffer from substance use issues . Feelings of anxiety, fear, anger, grief, depression, loneliness, feeling judged, and misunderstood are very normal. You may not trust the world around you and may not know how to cope with symptoms of trauma alone and will instead seek to numb your emotional turmoil. Both are lonely and isolating issues. Substance use is an outward manifestation of your pain and with supportive trauma and substance use counseling combined, your addiction can be treated as well as the underline symptoms that cause the need to numb your emotions and avoid your reality.
Many people with trauma or PTSD also suffer from substance use issues . Feelings of anxiety, fear, anger, grief, depression, loneliness, feeling judged, and misunderstood are very normal. You may not trust the world around you and may not know how to cope with symptoms of trauma alone and will instead seek to numb your emotional turmoil. Both are lonely and isolating issues. Substance use is an outward manifestation of your pain and with supportive trauma and substance use counseling combined, your addiction can be treated as well as the underline symptoms that cause the need to numb your emotions and avoid your reality.
(262) 383-4468 View (262) 383-4468
Photo of Barbara S Andrews - Holy Mind N Body Experiential, MS, LMFT-IT, Marriage & Family Therapist Associate
Holy Mind N Body Experiential
Marriage & Family Therapist Associate, MS, LMFT-IT
Verified Verified
West Allis, WI 53227
The Lord is close to the broken-hearted and saves those who are crushed in spirit! Psalm 34:18 niv. Good News: there is peace in knowing someone cares about your emotional state of being.
The Lord is close to the broken-hearted and saves those who are crushed in spirit! Psalm 34:18 niv. Good News: there is peace in knowing someone cares about your emotional state of being.
(262) 435-3985 View (262) 435-3985
Photo of Taña Rodriguez-Buck, MS, LPC, Licensed Professional Counselor
Taña Rodriguez-Buck
Licensed Professional Counselor, MS, LPC
Verified Verified
West Allis, WI 53227
In life we are faced with many challenges. Sometimes this happens when it is least expected. This can lead to hopelessness, doubt, worry, sadness, anger, and many other unwanted feelings and emotions. The good news is, despite the challenges you may be experiencing, you have the ability to make a change. It can be difficult to navigate life situations. Finding the right support through these difficult times is an important first step. I specialize in working with clients who struggle with anxiety, depression, adjustment disorders, stress management, anger management, and relationship and family issues.
In life we are faced with many challenges. Sometimes this happens when it is least expected. This can lead to hopelessness, doubt, worry, sadness, anger, and many other unwanted feelings and emotions. The good news is, despite the challenges you may be experiencing, you have the ability to make a change. It can be difficult to navigate life situations. Finding the right support through these difficult times is an important first step. I specialize in working with clients who struggle with anxiety, depression, adjustment disorders, stress management, anger management, and relationship and family issues.
(414) 301-6544 View (414) 301-6544
Photo of Bob Rockey, LCSW, ACSW, Clinical Social Work/Therapist
Bob Rockey
Clinical Social Work/Therapist, LCSW, ACSW
Verified Verified
West Allis, WI 53227  (Online Only)
Since 1980 I have served those struggling with mental illness and personal problems in greater Milwaukee. I mainly help adults and older adults individually. Common topics I treat include depression, bipolar disorder, codependency, abuse, worry, grieving, chronic pain and health issues, and generally dealing with changes. Many I see experienced a long slow decline over time when that, "Straw that Broke the Camel's Back," landed. It became clear that things were just not working, and they need to try something different. That's when many of my people called me.
Since 1980 I have served those struggling with mental illness and personal problems in greater Milwaukee. I mainly help adults and older adults individually. Common topics I treat include depression, bipolar disorder, codependency, abuse, worry, grieving, chronic pain and health issues, and generally dealing with changes. Many I see experienced a long slow decline over time when that, "Straw that Broke the Camel's Back," landed. It became clear that things were just not working, and they need to try something different. That's when many of my people called me.
(414) 312-5531 View (414) 312-5531
Photo of Tia L. Sanders, MS, LPC-IT, SAC-IT, Counselor
Tia L. Sanders
Counselor, MS, LPC-IT, SAC-IT
Verified Verified
Milwaukee, WI 53227  (Online Only)
My role as a mental health coach is to support positive change by exploring your current barriers and concerns around your mental health and wellness. I work within the minority community to help blossom individuals while overcoming daily obstacles that deter them from being the best versions of themselves. By doing so, we will: ·Reduce stress and anxiety ·Improve depression symptoms ·Implement positive coping skills · Challenge negative thought patterns ·Improve relationship skills ·Manage emotions ·Assist in adjusting properly to life changes
My role as a mental health coach is to support positive change by exploring your current barriers and concerns around your mental health and wellness. I work within the minority community to help blossom individuals while overcoming daily obstacles that deter them from being the best versions of themselves. By doing so, we will: ·Reduce stress and anxiety ·Improve depression symptoms ·Implement positive coping skills · Challenge negative thought patterns ·Improve relationship skills ·Manage emotions ·Assist in adjusting properly to life changes
(414) 262-5406 View (414) 262-5406
1

How does your Therapist compare?

Number of Therapists in 53227

70+

Average cost per session

$130

Therapists in 53227 who prioritize treating:

94% Anxiety
90% Depression
69% Trauma and PTSD
63% Grief
60% Relationship Issues
57% Self Esteem
57% Stress

Average years in practice

8 Years

Top 3 insurances accepted

80% Aetna
80% UnitedHealthcare UHC | UBH
62% BlueCross and BlueShield

How Therapists in 53227 see their clients

83% In Person and Online
17% Online Only

Gender breakdown

74% Female
25% Male
1% Non-Binary
FAQs - About Therapy and Counseling

How can I find a therapist in 53227?

Search for nearby therapists or counselors by inputting your city, town, or suburb; or zip code; or a provider’s name into the search bar. From there, you can filter providers by the issues they treat, cost, insurance, gender, and other factors to find providers who are well-suited to your needs. To navigate between locations within the same country, enter a new city or zip code into the search bar.

Learn more about how to find a therapist

Is everyone in the Psychology Today Therapy Directory a licensed therapist?

The Psychology Today directory lists providers who offer legitimate mental health services to the public, including psychologists, psychiatrists, social workers, and counselors.

Many have been licensed by the country or state where they practice; providers whose license or primary credential has been verified by Psychology Today are signified by a “Verified” symbol. Some clinicians or organizations provide services for which their state or country does not offer licenses, such as pastoral counseling. They may be selectively included without the “Verified” seal.

What’s the difference between a psychologist, a therapist, and a counselor?

Therapists, psychologists, and counselors are all licensed mental health professionals. In the US, psychologists have earned a doctoral degree. The terms “therapist” and “counselor” are used somewhat interchangeably, but generally therapists offer longer-term, mental health care, while counselors offer shorter-term care that may focus on one domain, such as marriage, career, or academic challenges.

Clients should consider factors such as insurance coverage and their primary reason(s) for seeking therapy to determine the type of professional best suited to their needs. Someone struggling with mental health challenges such as depression or anxiety, for example, may wish to seek out a clinical psychologist or therapist, while someone navigating career obstacles or marital upheaval may benefit from seeing a counselor who can offer short-term, targeted support.

What type of therapy is right for me?

The type of therapy best suited to a particular individual depends on several factors, including their primary reason for seeking therapy, their preferred timeline (some therapy types last for a set number of sessions, while others are open-ended), and their personality and preferences—some may prefer a more structured approach. For many individuals, multiple types of therapy could provide a good fit.

How much does therapy cost?

The cost of therapy depends on a number of variables, including location and the therapist’s experience and training. On average, a therapy session in the United States could cost between $100 and $200 or more. If you have insurance, the expense of mental health care is typically lower, but it varies based on your insurance plan details and whether you choose an in-network or out-of-network mental healthcare provider.

What are more affordable or low cost therapy solutions?

Many therapists offer sliding scale payments, usually on a limited number of slots, which consists in an agreement between the therapist and a client to pay a reduced rate. Therapists who provide such arrangements often consider the client's income or ability to pay, but the extent of the discount is ultimately at the therapist's discretion. Furthermore, while group therapy may have different goals and benefits compared to individual therapy, it can be a more affordable solution to address certain types of issues.

Is online therapy cheaper than in-person therapy?

Many therapists charge the same amount for online therapy as they do for in-person therapy—though clients may still find this cost-effective if it cuts down on their transportation costs. Health insurance plans often offer equivalent coverage for online and in-person therapy; indeed, in many places, they are legally required to do so. Text-based or on-demand therapy apps may be cheaper than traditional one-on-one psychotherapy; however, the practice may be less effective and is not likely to be covered by insurance.

Is online therapy a good option?

Therapy conducted online can be just as effective as in-person therapy, as long as there is a strong alliance between the client and the therapist. To find a therapist who provides telehealth services to clients in your area, click “Online Therapy” on the directory homepage and search by your city or town or your zip code.

Are therapy sessions confidential?

Confidentiality is a crucial part of the therapeutic relationship. Therapists in the United States are bound by the regulations set out by the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which aims to protect sensitive health information. With very few exceptions, a therapist will only discuss their client with others when the client has given their written permission. The instances in which a therapist would be required to disclose personal information are: if a client poses a danger to themselves or others, if the therapist suspects the abuse of a child or an elderly or otherwise dependent adult, or if they are legally forced to by court order. These exceptions to the confidentiality agreement are usually discussed with a client before their first session.

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