Support

    Experiencing 360 Reality Audio using Sony Audio Products

    Enjoy 360 Reality Audio with Sony Headphones

    When you use Sony headphones, you can experience listening to music recorded in 360 Reality Audio.
    Furthermore, if you use Sony headphones, which supports the function of "personalisation," you can experience sound that is extremely real and immersive by performing "360 Reality Audio Setup" using the Headphones Connect app.

    Performing "personalisation" using compatible Sony headphones

    1. Image of Headphones Connect
      Download "Sony | Headphones Connect"

    2. Image of Analyzes
      Analyze your ear shape

    3. Image of Optimize apps
      Optimize apps

    • TRULY WIRELESS
      WF-1000XM4, WF-1000XM3, WF-1000X, WF-H800, WF-SP800N
    • HEADBAND
      WH-1000XM4, WH-1000XM3, WH-1000XM2, WH-H910N, WH-H900N, WH-H810, WH-H800, WH-XB900N, WH-XB700, MDR-XB950N1, MDR-XB950B1, MDR-Z1R, MDR-Z7M2, MDR-Z7, MDR-1AM2, MDR-1A, MDR-H600A
    • IN-EAR
      WI-1000XM2, WI-1000X, WI-H700, IER-Z1R, IER-M9, IER-M7, IER-H500A, XBA-Z5, XBA-N3, XBA-N1, SBH90C, STH50C

    If you have problems

    Image of the following FAQ
    When I am unable to capture photos of my ears as required, what can I do?

    Image of the following FAQ
    I am unable to perform "Optimize apps" (personalisation).

    Image of the following FAQ
    I am not sure whether optimization of "Optimize apps" (personalisation) was performed successfully.

    Frequently Asked Questions (FAQ) about 360 Reality Audio are provided below.

    List of FAQs for Headphone users

    Enjoy 360 Reality Audio with Sony Wireless Speakers

    When you use Sony wireless speakers compatible with 360 Reality Audio, and subscribe to a 360 Reality Audio music streaming service, you can enjoy this new music experience.

    Frequently Asked Questions (FAQ) about 360 Reality Audio are provided below.

    List of FAQs for Wireless Speaker users

    SRS-RA5000, SRS-RA3000