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The Guardian - Back to homeThe Guardian

Capita

February 2024

  • Closed Brewdog bar in Milton Keynes.

    I pay staff in my small bookshop more than the living wage, so why can’t big businesses?

    Letter: Marie Moser, the owner of a bookshop in Edinburgh, responds to the withdrawal of Capita and BrewDog from the real living wage scheme
  • Red fire vehicle

    MoD firefighters’ pensions delayed after Capita Group blunders

    Trade union Unite tells of concerns about 2025 contract to administer civil service pension scheme
  • Brewdog founders Martin Dickie and James Watt

    ‘It’s sad’: is the UK real living wage under threat as Capita and BrewDog pull out?

    Unions and some employers push back against claims that the pay standard is unaffordable after two years of 10% rises

November 2023

  • Capita logo

    Outsourcing group Capita to cut 900 jobs in cost-saving drive

    Company runs services for councils, the military and the NHS and manages BBC TV licence fee

August 2023

  • A sign for the outsourcing firm Capita

    Cyber-attack to cost outsourcing firm Capita up to £25m

    Group, which runs services for NHS, councils and military, reports loss of almost £68m for first half of year

July 2023

  • The Capita headquarters in the Copyright building, Berners Street, central London.

    Capita boss quits as potential fine looms for huge hack of confidential data

    Jon Lewis, the chief executive, is to step down as troubled outsourcing firm reels from March cyber-attack

May 2023

  • Capita logo on a smartphone

    Capita cyber-attack: 90 organisations report data breaches

  • Academic staff

    Capita cyber-attack: USS pension fund members’ details may have been stolen

  • Capita plc company logo seen displayed on a smart phone<br>UKRAINE - 2019/03/06: In this photo illustration, the Capita plc company logo seen displayed on a smartphone. (Photo Illustration by Igor Golovniov/SOPA Images/LightRocket via Getty Images)

    Cyber-attack to cost outsourcing firm Capita up to £20m

  • One of the government’s biggest suppliers, with £6.5bn of public sector contracts, Capita was the target of a cyber-attack in March that the firm admits may have resulted in a breach of client and customer data

    FCA urges Capita clients to ascertain if data was compromised in cyber-attack

April 2023

  • Capita plc company logo seen displayed on a smart

    Capita admits customer data may have been breached during cyber-attack

  • Capita plc company logo seen displayed on a smart phone

    Capita blames cyber-attack for outage as company races to restore IT systems

March 2023

  • Capita logo on a smartphone

    Failed IT systems at Capita fuel fears of cyber-attack on crucial NHS provider

    Staff unable to access computers and local authority phone lines knocked out as outsourcing giant investigates possible data breach

November 2022

  • Protesters march against the privatisation of public services in Barnet, March 2013. Protest march in Barnet against the privatisation of public services by Barnet Council. Credit: Matthew Chattle / Alamy Live News<br>D53HAJ Barnet, London, UK. 23rd March 2013. Protesters with banners and placards on the march against the privatisation of public services in Barnet. Protest march in Barnet against the privatisation of public services by Barnet Council. Credit: Matthew Chattle / Alamy Live News

    ‘They allowed us to be a guinea pig. And the guinea pig is dead’: the sorry saga of Barnet’s ‘easyCouncil’

    A decade ago, the Tory-led London council went on a disastrous ideological outsourcing spree that it hoped could be a model for the rest of the country. Can the new Labour administration repair the damage?

September 2022

  • A school pupil writes in an exercise book

    Covid drives biggest Sats results gap since 2012 for poorest pupils in England

    Deprived children fall further behind better-off peers as they lose most learning due to coronavirus

July 2022

  • Barnet town hall

    Former Tory council votes to end mass outsourcing of services

    New council chief condemns ‘failed experiment’ under which Barnet called itself the country’s first ‘easyCouncil’

May 2022

  • The number of firefighters based at Faslane, the Trident nuclear submarine base in Scotland, had fallen significantly since privatisation, the report stated.

    Ministry of Defence contractors ‘drop standards’ to boost profits, MPs warn

    Highly critical committee report says MoD should consider retaining firefighting and ancillary services in house

December 2021

  • Students at a university graduation ceremony.

    The Guardian view on the British Council: an institution to be valued

    Editorial: The government seems intent on punishing a public organisation that builds trust between nations
  • Nils Pratley

    Nils Pratley on finance
    The LV= muddle shows mutual societies need their own Takeover Panel

    Nils Pratley
    Bain Capital saga underlines flaws in law governing sector, such as lack of basic accountability to members
  • Student at University College London (UCL) looking towards the Cruciform building.

    Privatisation of Turing exchange scheme will affect students

    Letter: Roger Iredale on Capita’s takeover of the student exchange programme from the British Council, and the myth that privatisation equals efficiency
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