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The Guardian - Back to homeThe Guardian

EE

June 2024

  • EE advertising its superfast broadband service.

    Your problems, with Anna Tims
    Yet more EE excuses over payout when our internet went down

    After a week-long delay to fix the problem, it only offered only £18.66 in compensation

December 2023

  • Young man talking on mobile phone

    UK’s top mobile firms face £3.3bn class action lawsuit over ‘loyalty penalties’

  • EE TV comes with a choice of set-top box including a customised Apple TV and traditional recorder.

    EE launches streaming TV with custom Apple TV box in UK first

November 2023

  • Shoppers pass a Vodafone store in London

    UK broadband and mobile users brace for above-inflation mid-contract hikes

  • Tourist taking photo of Eiffel Tower in Paris.

    Mobile roaming: EE prompts anger as it increases price by 150%

October 2023

  • Sign for mobile phone shop EE

    EE to start selling smart TVs, fridges and kettles in move beyond mobile roots

    BT-owned company to take on brands such as Amazon, Currys and Argos with move into e-commerce

July 2023

  • Yellow internet switch on computer keyboard

    ‘More than half of UK broadband customers’ hit by connection problems

    Telecoms providers added ‘insult to injury’ as prices rose, says report by Which? for year to January 2023

June 2023

  • Stuart Ward on jetty.

    ‘I’m being forced to make difficult choices’: outrage at telecoms price rise

    EE customer living on boat to escape surging rents is ‘astonished’ by jump in broadband bill
  • Person using a mobile phone.

    Why are UK telecoms firms imposing inflation-busting bills?

    Exclusive: Ofcom is facing calls to intervene after companies pushed through prices rises of up to 17% this year
  • Crossed legs on a colorful towel with books and headphones connected to a smartphone at the edge of the swimming pool

    Roaming charges: how to avoid the dreaded phone bills

    Some UK users may find their network is imposing charges for using a mobile elsewhere in Europe

February 2023

  • Mobile phone

    UK mobile and broadband firms plan huge price rise for existing customers

    Exclusive: Consumers would save £600m if EE, Vodafone, O2 and others kept to increases in line with inflation

July 2022

  • Close-up hand Female mobile phone Paris seine bridge

    Roaming charges are back after Brexit – beware high mobile bills

    Giffgaff and Tesco have joined EE, Sky Mobile, Three and Vodafone in making contract changes

April 2022

  • BT and EE shop

    BT unveils plans to make EE its consumer-facing brand

    British telecommunications giant says BT brand will now take back seat as it makes EE its flagship

January 2022

  • Travellers now face roaming charges for using their mobile while abroad.

    How to keep your mobile bills down at home and abroad

    Rising contract costs and roaming charges are set to make your calls more expensive this year

August 2021

  • Illustration of people using mobile phones abroad

    Roaming charges return: how will the dreaded charge affect UK travellers?

    If Brexit and Covid wasn’t enough, the extra cost of using a mobile in the EU is making a comeback

June 2021

  • Nils Pratley

    Nils Pratley on finance
    When does the Bank’s relaxed stance become complacency?

    Nils Pratley
  • A woman uses a mobile phone with Eiffel tower in the background

    EE reintroduces roaming charges for UK users in Europe

January 2021

  • David Attenborough

    David Attenborough hologram to front tour guide phone app

    Augmented reality app lets people visit UK green spaces with ‘Attenborough in your pocket’

April 2020

  • False theories linking 5G to coronavirus have proliferated rapidly with the help of social media platforms.

    Arsonists attack phone mast serving NHS Nightingale hospital

    Vodafone boss hits out at ‘deluded’ 5G conspiracy theorists after incident in Birmingham

March 2020

  • A broadband cable and router.

    Broadband providers to lift data caps during Covid-19 lockdown

    Telecoms industry will relax data limits and lower prices to protect the vulnerable
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