O2
The latest news and comment on telecoms, internet and financial services provider O2
Nils Pratley on finance
Competition regulator’s backing for Vodafone-Three merger is a fair callNils PratleyCMA’s new pragmatism over having three UK mobile operators will provide more genuine competition than the current setup
Consumer champions
I had insured my car with Churchill … until the police told me I hadn’tYour problems, with Anna Tims
An O2 ‘agent error’ has taken my phone number and put my life on hold
Consumer champions
O2 sent me a £150 phone bill for a call – after just one ringThe network says I’m victim of a ‘Wangiri scam’ but I was in bed at 5am with my mobile nearby
Your problems, with Anna Tims
Cheap Virgin Media O2 Volt broadband deal came at a high priceMobile banking: alarm as fraudsters take over handsets and raid accounts
Virgin Media O2 clients hit with 8.8% price rises or crippling exit fees
Increase is biggest hike in percentage terms of any major broadband or mobile firm this year
Consumer champions
O2 failed to flag a five-hour scam phone call that cost me £914It took the money for a call to Tunisia even though I never dial internationally
UK’s top mobile firms face £3.3bn class action lawsuit over ‘loyalty penalties’
Campaigner Justin Gutmann alleges EE, Vodafone, Three and O2 have ‘systematically exploited millions of loyal customers’
Consumer champions
My O2 mobile contract was cancelled against my willI was suddenly switched to another company without realising it
Virgin Media O2 to snap up Russian oligarch-backed broadband firm
UK government forced sale of ‘alt-net’ broadband provider Upp on national security grounds
Mobile and broadband firms accused of fuelling UK ‘greedflation’ with major price hikes
Roaming charges: how to avoid the dreaded phone bills
O2 and Virgin Mobile customers to pay up to 17.3% more for calls, texts and data
UK mobile and broadband firms plan huge price rise for existing customers
Virgin Media O2 explores bid for rival TalkTalk
Pay-TV, broadband and mobile company aims to build scale to take on BT and Sky
Price hike fears as Ofcom softens stance on mobile firm mergers
Regulator was previously opposed to there being fewer than four big firms as competition kept prices down
How to keep your mobile bills down at home and abroad
Rising contract costs and roaming charges are set to make your calls more expensive this year
Roaming charges return: how will the dreaded charge affect UK travellers?
If Brexit and Covid wasn’t enough, the extra cost of using a mobile in the EU is making a comeback
Virgin Media and O2 merger cleared by competition watchdog
The £31bn 50-50 joint venture will create new ‘national champion’ to challenge BT
