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Ofgem

The latest news and comment on UK energy regulator the Office of Gas and Electricity Markets (Ofgem)

October 2024

  • A toy on a radiator

    Save £100 or more by switching energy tariffs, say experts

    Price cap set by Great Britain’s regulator rose to £1,717 a year this month but there are cheaper fixed deals

September 2024

  • A man looking at the website for energy company Ovo Energy on his phone in front of a gas cooker

    Ovo Energy to pay out nearly £2.4m over customer complaint failures

  • Stock image of a smart energy meter.

    Energy suppliers told to improve customer service or face firm action

August 2024

  • view of six huge chimneys emitting smoke against a grey sky, viewed from across a field through long, dry grass

    Drax to pay £25m after regulator finds wood pellet reporting failures

  • An energy meter on a worktop in front of a kettle

    Support planned for UK households struggling with winter energy bills

  • Federal Reserve chairman Jerome Powell takes a break outside of Jackson Lake Lodge during the Jackson Hole Economic Symposium in 2023.

    Business live
    Federal Reserve’s Jerome Powell says ‘the time has come’ for US interest rate cuts – as it happened

  • Gas kettle on hob, with a mug nearby

    What is the energy price cap and can I cut my bill?

  • Average annual energy bill to rise by 10% to £1,717 in Great Britain from October

  • Energy bills could rise to average of £1,714 a year in Great Britain from October

  • Observer business agenda
    Labour go-ahead for march of the pylons promises to spark conflict

July 2024

  • Hand close-up holding an electric plug-in car charger

    Ofgem to encourage flexible use of cheap off-peak energy

    Regulator for Great Britain also appoints Elexon to lead local flexibility markets

June 2024

  • An energy smart meter on a radiator

    EDF, Utilita and British Gas rated worst energy suppliers for customer service

  • An artistically shot gas burner on a hob witht he flame alight, seen from directly above

    Energy bills: a fixed-price deal could save you £150 next winter

May 2024

  • Four gas burners alight on a stove

    Energy price cap in Great Britain to fall to £1,568 in summer

  • Part of an energy bill summary of charges printed on white paper, with blurred face in the background

    Ofgem considers reversing ban on cheaper deals for new energy customers

April 2024

  • An electricity sub station pylon outside a home.

    Number of households seeking help over energy debt legal action doubles

    Suppliers increasingly opting to take customer to court to recover unpaid bills, Citizens Advice says
  • Elderly woman sitting next to a radiator

    Small UK businesses ‘empowered’ to tackle rogue energy brokers

    Ofgem to force ‘middlemen’ to disclose fees and commissions, and ombudsman to expand free support
  • Prepayment meter

    Only 1,500 people compensated so far over prepayment meters, Ofgem says

    Regulator says energy firms planning payments for another 1,000 customers after reviewing 150,000 forced installations

March 2024

  • Young woman with bill in hand studying her electricity meter

    UK households urged to submit meter readings ahead of energy price cut

  • Smart energy meter

    New blow to British smart meter rollout as number of faulty machines leaps to 4m

About 722 results for Ofgem
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