Serco fined for covering up use of fire extinguishers against detainees in Christmas Island riots
Flawed immigration detention risk assessment tool can’t be upgraded as ABF data ‘riddled with errors’
April 2024
Leisure centres scrap biometric systems to keep tabs on staff amid UK data watchdog clampdown
Firms such as Serco and Virgin Active pull facial recognition and fingerprint scan systems used to monitor staff attendance
March 2024
Revealed: the secret algorithm that controls the lives of Serco’s immigration detainees
The opaque risk rating system, used in Australian detention centres, is riddled with errors and effectively makes the company ‘judge, jury and executioner’, says one former detainee
February 2024
Serco ordered to stop using facial recognition technology to monitor staff
Biometric data of more than 2,000 staff at 38 leisure centres was unlawfully processed to check attendance, watchdog finds
December 2023
Rupert Soames named as next president of CBI as it tries to rebrand
Scandal-hit lobby group seeks corporate governance guidance from former chief executive of Serco
September 2023
How British refuse collectors won their strikes and became a model for successful trade unionism
Polly Smythe
As mountains of rubbish built up in Tower Hamlets and elsewhere, authorities were forced to listen, says Polly Smythe, labour movement correspondent at Novara Media
August 2023
Rise in outsourced UK government services failing to meet standards
Exclusive: Concerns raised over contracts for supporting asylum seekers, educating young offenders and providing prison food
June 2023
Serco lifts profit outlook amid ‘robust’ demand for immigration services
Winston Churchill’s grandson donated nearly £5,000 to Liberal Democrats
May 2023
Firms fined most by regulators still on UK government’s list of top suppliers
Serco fined £2.25m after custody officer killed in London court
April 2023
UK deportation centre used force 18 times to stop self-harm last year, figures show
Exclusive: Brook House staff physically prevented asylum seekers awaiting deportation from taking own lives
March 2023
Caledonian Sleeper rail service to be nationalised by Scottish ministers
Highlands-London service will be run by state-owned company after operator Serco loses contract seven years early
February 2023
Egyptian challenging Australia’s indefinite detention warned he faces forced removal within month
Tony Sami, held for 10 years, is fighting to stay with his two children and had been preparing for landmark high court case
October 2022
London to Scotland sleeper service tipped for renationalisation
Scottish government says outsource firm Serco will lose contract to run Caledonian Sleeper next year
September 2022
Serco injected £60m to prop up pension fund after market meltdown
£1bn scheme is the latest to scramble to raise cash after Kwarteng’s tax-cutting mini-budget sparks turmoil
Nils Pratley on finance
Centrica and EDF are at the table – now UK ministers must strike a fair electricity price
Nils Pratley
The companies may have volunteered for duty so speedily because they’re looking for something for themselves
Serco boss Rupert Soames to retire: ‘It’s time for me to outsource myself’
Chief executive has offered robust defences of controversial outsourcing firm since 2014
July 2022
Home Office contractor gives children hotel food containing worms
Family accommodated in a Midlands hotel were sick after eating meal provided by Serco
