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Thomas Cook

July 2023

  • Travellers sit on the floor of the airport

    Travel operators urged to refund UK holidaymakers who call off trips to Rhodes

    ‘Unconscionable’ to penalise travellers, says Which?, as firms cancel holidays to wildfire hit Greek island

September 2022

  • Chinese and Fosun Pharma flags

    China tells banks to check exposure to debt-laden Fosun conglomerate

    Sprawling group owns assets including Thomas Cook, Club Med and Wolverhampton Wanderers

August 2021

  • Eurostar passengers arriving at London St Pancras

    Travellers in rush for short breaks as England restrictions are eased

    Eurostar and easyJet report surge in ticket sales while package holiday operators anticipate bumper weekend

May 2021

  • The window of a Tui store in Eastleigh, Hampshire

    Observer business agenda
    Tui’s feeling beach-ready, thanks partly to a big bailout from Berlin

  • Praia da Carvalho in the Algarve, Portuga.

    UK travel firms report sales boom after ‘green list’ announcement

March 2021

  • Thomas Cook plane

    Holiday firms report rise in bookings for 2022

    Warnings this month against overseas travel put a brake on 2021 bookings, according to Opinium poll

December 2020

  • John Hays with his wife, Irene, with whom he co-owned Hays Travel.

    John Hays obituary

    Founder and joint owner of Hays Travel, the UK’s biggest independent travel agent

November 2020

  • .John Hays, pictured with his wife and co-owner of Hays Travel, Irene

    Travel industry pays tribute after death of John Hays

    Hays started eponymous firm in 1980, and with wife, Irene, rescued thousands of Thomas Cook jobs

September 2020

  • Beach holiday

    The shifting patterns of English
    May I have a word about… the rebranding of Thomas Cook

    Jonathan Bouquet
    The travel company is now online only - but fear not: customer-centricity is uppermost in its mind
  • A Thomas Cook jet lands at Skiathos in Greece.

    Thomas Cook relaunches as online travel agent

    Customers can now tailor their own holidays after parent company and Club Med owner Fosun gains Atol licence
  • closed thomas cook shop in september 2019

    Thomas Cook could be back as an online travel agent

    Chinese group that bought the brand after its collapse is seeking approval from CAA

May 2020

  • beachgoers crowd the beach in Mallorca

    Trust in airlines and holiday firms plummets, says Which?

    Denial and delay of coronavirus refunds hammers sector’s reputation, with just 20% of consumers now trusting the travel industry

April 2020

  • Irene and John Hays, joint owners of Hays Travel.

    We'll survive! Why Hays Travel owners have no regrets on Thomas Cook rescue

    Irene and John Hays remain upbeat about takeover of 555 branches six months before coronavirus halted global travel

March 2020

  • A near-empty beach in Cancun, Mexico.

    Suspend refund rules or risk UK travel industry meltdown, warns Abta

  • Planes with Thomas Cook livery at Frankfurt airport

    Taxpayers to foot bill for next tour firm collapse, UK watchdog warns

February 2020

  • Tui Boeing 737 at Corfu airport in Greece

    Tui enjoys record bookings after Thomas Cook collapse

    Tour operator says it expects compensation from Boeing due to grounding of 737 Max

January 2020

  • A man walks past a Thomas Cook advertising board at Gatwick Airport on 23 September 2019

    'Ridiculous': Thomas Cook customers still waiting for refunds

    Delays blamed on ‘chaotic administration’ at firm processing claims for Atol-protected bookings
  • Nils Pratley

    Nils Pratley on finance
    EasyJet's grab of Thomas Cook spoils won't be flying too high

    Nils Pratley
    Since it’s only adding 3% capacity in 2020, airline seems hardly engaged in post-bust market grab
  • People board an easyJet plane

    EasyJet reports strong first quarter boosted by Thomas Cook collapse

    Robust demand and slow capacity growth lead to 8.8% increase in revenue per seat

December 2019

  • Business 2019 roundup composite

    Flotations, corporate collapses and Brexit: the year in business

    From WeWork’s crash and burn to the corporate world’s waking up to the climate crisis, 2019 was not a year we’ll forget in a hurry
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