Waitrose won’t fork out after its meatball broke my tooth
Eleven months on, it still won’t pay my dentist’s bill
June 2024
John Lewis is ‘back on track’, says outgoing chair Sharon White
Return to profit will enable ‘significant investment’, including Waitrose refurbs and more convenience stores
‘It’s a flavour-bomb!’ The rise and rise of the dip
It started with tzatziki and taramasalata, now it’s all whipped feta and truffle hummus. How did Britain get such an appetite for the scoopable stuff?
Brief letters
Bring on Rob Brydon for the BBC leaders’ debate
Brief letters: Politicians – would they lie to you? | Guardian readers in Waitrose | Swiftian irony | Taylor’s an enigma | Questions on birds and insects
May 2024
Brief letters
Give the young more votes than older people
Letters: A proposal for electoral reform | The lunch ‘hour’ that lasts 33 minutes | Waitrose customers | Low-value degrees
British asparagus back in supermarkets after criticism over imports
Unseasonably cold weather had slowed UK season, but sunny spell has helped crop ‘grow like stink’
John Lewis owner cut 3,500 jobs last year yet hired chief on £1.2m pay deal
Further job cuts likely as JLP says it is investing in automation as part of ‘simplifying the way we work’
April 2024
Wonky Waitrose billboard fenced off by London council as stunt backfires
Can a Waitrose shopper’s gaze boost loose produce and cut plastic waste?
March 2024
UK food price inflation slows to 4.5% but many shoppers still struggling
Waitrose and Ocado win new shoppers while a quarter of households are feeling the squeeze
Mushrooms swapped for tampons among bizarre UK supermarket substitutions
Which? survey finds a third of online supermarket shoppers have been given a substitution
John Lewis bounces back to profit but no bonus for workers again
Chain says ‘plan is working’ after 2% rise in sales helps transforms £234m loss in 2023 into £56m profit
January 2024
John Lewis considering cutting 11,000 jobs after slashing redundancy terms
Brief letters
Getting a lift from my black swan event
December 2023
Peas on toast trump smashed avocados as UK cost of living bites, says Waitrose
Upmarket UK retailers ditch Christmas pud for panettone
November 2023
Pass notes
Middle-class shoplifting: how self-service tills became a hotbed of crime
Shop thefts have more than doubled in the past three years, and the boss of M&S says the reduction of service plays a crucial part ...
Premature death of 80m chickens raises concerns over UK’s fast-growing breeds
Welfare groups urge swap to slow-growing birds in face of record deaths last year
Food retailers enlist celebrities as Christmas ad rivalry moves online
Marks & Spencer signs up Ryan Reynolds and Rob McElhenney, Waitrose hires Graham Norton and Rick Astley rolls in for Sainsbury’s as shops vie for digital influence
October 2023
‘Organised gangs’ are shoplifting to order in UK, John Lewis boss says
Groups of thieves are targeting high-value items such as bottles of spirits, warns the retail group chair Sharon White