How insurers are watching you online, and is it time to switch energy provider?
Cheque processing centres to close with 600 job losses
October 2016
Your problems, with Anna Tims
Cheque-mate as Co-op bank takes rap for £35,000 deposit mix-up
Judge supports customers use of ‘certainty of fate’ rule after a cheque was paid in and subsequently cancelled
December 2015
The Jemima Kiss column
Is there an app for that? In San Francisco, the answer is often no
Jemima Kiss
Silicon Valley has delusions of grandeur and should concentrate on problems closer to home
September 2015
IRS will reject your $100m check but $99,999,999 and below accepted
America’s richest will have to wire tax payments starting next year because check-processing equipment at Fed banks can’t handle checks that big
July 2015
Your problems, with Anna Tims
Nationwide can’t cash US dollar check
We were given it as a wedding gift but we just can’t get the money
May 2015
Card and automated payments overtake cash transactions for the first time
Cash payments make up 48% of transactions by businesses, consumers and financial organisations – but is still consumers’ favourite, says Payments Council
September 2014
Consumer champions
Epic journey to get refund on old Amex travellers’ cheques
Consumer advice: We have €100 in travellers’ cheques from years ago but are unable to exchange them for cash
July 2014
Consumer champions
Santander – you can call me Val … or Valerie
The bank refuses to accept my cheques because they were not made out to the exact name on my account
June 2014
Cheques bounce into the digital age
Bank branches may wither as the money order enters a hi-tech phase in its long and chequered career
February 2014
Principality lends weight to free paper bank statements campaign
Shortcuts
The joy of cheques: six reasons why they're better than online banking
December 2013
Banks to accept smartphone photos of cheques
Treasury says it wants to speed up cheque payments and make it easier for businesses to use smartphone technology
September 2012
The most-asked money questions on Google
What are the most searched for personal finance questions on Google? And, most importantly, what are the answers to your money queries?
August 2012
Town and parish councils ready to enter the modern financial world
After years of campaigning, local councils are likely to be freed of the need to double sign cheques for all financial transactions. But change should not be dictated from the centre, warns Alan Jones
Bank finds missing cheque that had been intercepted and 'washed' by fraudster
January 2012
Your problems, with Anna Tims
Halifax won't help over uncashed £30,000 cheque
Halifax told me my two-year-old cheque didn't need redating, and when I mislaid it, told me there was nothing it could do
December 2011
Cheque guarantee card abolition to stay
Payment Council refuses to bow to pressure to restore cheque guarantee card, and says closure of scheme has had 'minimal impact' on those using cheques
