The techies with the muscle to transform UK and US governments
William D. Eggers
It takes a certain kind of leader to force governments into the digital age, as Francis Maude, Mike Bracken and Mikey Dickerson demonstrate
April 2016
The hidden exploitation of frontline staff by their own administrators
Mark Thompson
Middle managers in both the public and private sector are skimming funds from public services – and nobody is talking about it
March 2016
Whitehall officials refuse to use the word profit – and it's costing us £10bn
William Mosseri-Marlio
Civil servants fixated on minutiae are holding back billion-pound savings in government procurement
December 2015
The cost of cuts
Why it matters that the chancellor won't fund council technology
Mary O'Hara
Investment in digital directly improves services such as social care, but you wouldn’t know it given George Osborne’s focus on central government
July 2015
Six reasons why cutting £20bn will be difficult for Whitehall
Daniel Thornton
Osborne has demanded government departments find savings of up to 40% – but a lot of Conservative commitments require more up-front spending
March 2015
Inclusive growth
10 barriers to using mobile technology to fight inequality
There’s huge potential for mobile to be a catalyst for inclusive growth. But many challenges – from gender inequality to phone charging – must first be addressed
February 2015
UK voters are being sold a lie. There is no need to cut public services
Redesigning the public sector to work more like Amazon, Spotify and Uber could save billions with no frontline cuts. And only bureaucracy would lose out, writes Mark Thompson
November 2014
Social media in the public sector
Seven reasons why civil servants should use social media
Social media in the public sector
The worst public sector social media blunders – and how to avoid them
Social media in the public sector
Seven tips for using Facebook if you work in the public sector
Social media in the public sector
Social media and the public sector: who’s using it?
Social media in the public sector
‘I’m not a faceless bureaucrat’: why women should use Twitter at work
Social media in the public sector
A day in the life of local government – share your pictures
Social media in the public sector
The council chief executive: why I tweet and who I follow
Social media in the public sector
The civil service director: why I tweet and who I follow
Social media in the public sector
Why I tweet as a British ambassador in a country without free speech
Tim Cole, British ambassador to Cuba
Social media in the public sector
How to use social media at work in the public sector – livechat
September 2014
Live Q&As
Digital public services: advice from around the world
From digital government in Estonia to reporting problems via text in Uganda, our expert share tips on using technology
Six lessons for digital public services from across the world
From chat rooms for victims of sexual violence in South Africa, to trendsetting initiatives in the US, we explore the insights from six digital successes and failures
It may be too fanciful an idea, but how about banning car ownership?
The UK is approaching a national traffic jam, but we’ll keep driving until public transport is seen as a viable alternative, says Alan Whitehead
