What’s it worth? Making the case for public services
'Positive not pleading': making the case for public services With the UK’s public services hit hard by five years of austerity, experts give their advice on where the sector goes from here
Why Sunderland GPs are prescribing boilers instead of pills Cold homes make health problems worse. One housing association is saving the NHS thousands by keeping residents warm
How much healthcare policy is based on evidence? New medicines prescribed by the NHS must pass clinical trials and cost-benefit tests, but not all health policies go through such a rigorous process
Making the case for public services – livechat
Softening the blow for residents when a care home closes
Why it's so difficult to measure whether councils are value for money Data is difficult to access and local authorities are expected to hold themselves to account. Even the experts can’t tell how well they are doing
How can public services show prevention really is better than cure?
Family Nurse Partnership: helping young families or a waste of money?
Measuring impact: a guide to resources and tools Getting started with measuring impact can feel overwhelming. We asked small charity leaders what guides and tools helped them
How can we fix a problem as complex as homelessness? An estimated 200,000 people escaped homelessness last year. But for professionals helping vulnerable people, measuring success is far from simple
'Everyone likes to be thanked': How patient feedback is improving NHS care Listening to patients is vital to improve performance. Two hospital trusts whose feedback systems helped turn their services around reveal how they did it
When cuts are inevitable, how do police decide what gets left out? Officers will have to make tough decisions, but work by the Met and West Midlands Police provides a starting point
What do you value about public services? Tell us about the services that have helped you, whether it’s your local library, foodbank or youth club
Are Trip Advisor-style ratings the best way to measure social care services?
Proof of what works is essential to improving later life Catherine Foot
Proving your impact: what funders want from charities From council commissioners to grant-making bodies, we ask investors what makes an organisation stand out
How do you measure friendship? Why public services need to show their worth In our age of austerity, charities, private providers and public sector bodies need to demonstrate that what they do works