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Public voices: public values

Voices from the frontline

1 October 2003

  • Defining the ethos

  • Public backs private - with no strings attached

  • Sticky times for NHS glue

  • Going to market

  • Jargon Buster

  • Capita complaints

  • The story so far

  • Transport

  • Street cleaning services

  • Children's services

  • Call centres

  • Nursing

  • Housing

  • Justice

  • Schools

  • An equal partnership?

  • Benefit transfers

  • Three chief executives

  • Education

  • Defence

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