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Working for the public

A series on working in public services,  including finding, keeping and motivating staff

  • office workers in cubicles work on telephones

    Bad management has prompted one in three UK workers to quit, survey finds

    Study shows widespread concern over quality of managers, with 82% of bosses deemed ‘accidental’, having had no formal training
  • Stressed doctor talks on telephone.

    If we want NHS staff to care for us, we need to care for them

    Mark Britnell
    Healthcare staff worldwide are quitting due to stress and burnout. But small changes can make a big difference
  • Shane Roxby works in pest control for Durham county council

    My working week: people complain maggots are falling from the ceiling

    You need a hardy stomach to work in pest control for a local authority
  • Christmas pudding burning on a table<br>A Christmas pudding in flames on a dinner table.

    Care at Christmas: 'I don't see my own family, but I make it special for others'

    From beetroot soup to sprouts, care worker Aniela and the woman she supports have taught each other about festive traditions
  • Christmas presents.

    The hostel bringing Christmas cheer and support to former rough sleepers

    For those who’ve spent years on the streets, the festive period can be difficult – even being indoors may be a challenge
  • Beth Spooner with patient

    The hospice nurse spending Christmas with patients: 'They hold on for that special day'

    This year, Beth Spooner will give up celebrating with her family to support those with life-limiting illnesses
  • Children and Acer House residents worked together to make Christmas decorations – and take selfies.

    Christmas in a care home: 'It's relaxed, jolly and fun'

    Generations come together for festive activities
  • Female academic professor lecturing

    Frontline gave me a practical, creative education in social work

    Ryan Wise
    The fast-track training programme is accused of lacking a focus on social justice, but university courses prioritise this too much
  • Richard Vize

    Harassment of NHS staff is rife – and colleagues are the worst offenders

    Richard Vize
    A new strategy to tackle violent patients is a step forward. But more must be done to confront a toxic culture among staff
  • A stack of files

    High caseloads risk driving away social workers

    Research reveals social workers rate their working conditions worse than nine in 10 employees in other fields
  • Dennis Atkinson

    Surviving a stroke helped me find my vocation in care work

    After I recovered, I knew I wanted to help others in the way I had been helped
  • Richard Vize

    Whistleblowing: public services fail to deliver on promise of open culture

    Richard Vize
    Individuals who speak out and campaigners are driving change, but some who raise concerns are still not safe
  • Doctor and a surgeon push a patient on a trolley

    I became an NHS doctor at 42. It's the best thing I've done

    Mark Harmon
    I gave up a career in advertising after my newborn son became ill and received amazing care
  • Richard Vize

    Public sector workers have been pummelled by austerity. It's a scandal

    Richard Vize
    The worst of the job cuts may be over, but there is still no commitment to rebuilding public services
  • Colleagues analysing data in office

    Why is it so hard to climb the career ladder at a charity?

    With organisations afraid to take risks, upset the status quo or invest in staff, there’s no room at the top for new faces
  • A prison officer checks on inmates at HMP Holloway.

    From infants to inmates: why I switched from nanny to prison officer

    Anonymous
    I was apprehensive at first, but looking after children was perfect training for dealing with prisoners
  • Richard Vize

    The NHS desperately needs a robust workforce strategy. Can it deliver one?

    Richard Vize
  • Oxford Media Convention, UK - 08 Mar 2017<br>Mandatory Credit: Photo by DAVID HARTLEY/REX/Shutterstock (8488246aj) Sharon White, chief executive of Ofcom Oxford Media Convention, UK - 08 Mar 2017

    Who gets on to the civil service fast stream?

  • Jane Dudman

    A decade of cuts has set back diversity in the public sector

    Jane Dudman
  • Police officer survey<br>Embargoed to 0001 Wednesday August 30 File photo dated 28/07/14 of police officers, as officers are feeling increasingly undervalued, with three in five reporting low morale, a survey has warned. PRESS ASSOCIATION Photo. Issue date: Wednesday August 30, 2017. The Police Federation, which represents rank and file officers in England and Wales, said its members are becoming increasingly demoralised, with the way police are treated being the biggest contributor. See PA story POLICE Morale. Photo credit should read: Nick Ansell/PA Wire

    Police diversity: the numbers still don't add up

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