Google considering charge for internet searches with AI, reports say
Cost of artificial intelligence service could mean leaders in sector turning to subscription models
May 2021
How private is your Gmail, and should you switch?
You might be surprised how much Google’s email service – and others – know about you
November 2020
Google adds opt-out for Gmail's 'smart features' to reassure regulators
Users can disable features such as Smart Reply that use personal data to improve experience
July 2020
Google detecting 18m malware and phishing messages per day related to Covid-19
The tech giant’s submission to the Senate’s committee highlights ‘bad actors’ capitalising on disruption caused by pandemic
April 2020
Google outage hits Gmail, Snapchat and Nest
Company investigating after Cloud Platform problem causes email delivery failures
February 2020
Is Gmail hiding Bernie’s emails to you? How inbox filtering may impact democracy
It’s known Facebook and Twitter customize news feeds – but a new report from The Markup reveals how Google’s email curation could have consequences in 2020
February 2019
How smart are Gmail’s ‘smart replies’?
When Seamas O’Reilly responded to all his emails for a week using only Smart Reply, our columnist’s messages suddenly became spookily jaunty. Did his friends spot the difference?
September 2018
Hadley Freeman's Weekend column
Are automated email responses a good idea? Let me get back to you on that!
Hadley Freeman
‘Smart Reply’ is conclusive proof that Google does read our emails; now it has decided it can answer them better than us
August 2018
Ask Jack
How can I switch from Hotmail to Gmail?
After using Hotmail for 20 years, our reader’s friends say she should switch to Gmail. Is it worth it?
June 2018
This column will change your life
Will email overload be solved by artificial intelligence?
Ask Jack
Can my employer read emails in my Gmail account?
May 2018
Gmail Smart Compose: Google will now autocomplete whole emails
Google is trying to free people from the burden of email using AI to type out the whole thing for you taking smart replies to their logical conclusion
April 2018
Gmail set for 'entire rewrite' in biggest overhaul for five years
Smart replies, greater offline access, expiring emails and improved safety features headline Google’s major redesign
March 2018
Beware the smart toaster: 18 tips for surviving the surveillance age
We’ve come a long way since the web was just a fun place to share cat gifs – now it’s a place mostly dedicated to finding and selling your personal info. Here’s what you need to know in this new era
December 2017
Ask Jack
Is there an easy way to delete masses of emails in Gmail?
Alan’s Gmail inbox needs tidying up, and it’s easy to sort emails and save space using built-in search commands. But not before he makes a back up
July 2017
Ask Jack
How can I stop someone else from using my Gmail account?
Valeria and other readers think people are using their Gmail account without permission. To lock them out, there are several security steps to take
June 2017
Shortcuts
Nice! Thanks! Love it! Gmail’s auto-reply is perfect for the lazy emailer
Google will stop scanning content of personal emails
May 2017
Google's future is useful, creepy and everywhere: nine things learned at I/O
Google Docs users hit with sophisticated phishing attack in their inboxes