'Nothing ever works': UK passengers delayed at airport passport control after e-gates fail – video
E-gates back online after chaos at Heathrow and other UK airports
September 2023
Where did it all go wrong for Qantas? – video
It’s been a spectacular fall for an airline that had for decades built a reputation of excellent reliability and customer service
June 2023
Premier Inn room rates soar as budget hotel era ‘evaporates’
Whitbread says average London room prices have jumped 30% to £112 amid influx of people to capital
April 2023
Why Britain has become the top destination for US ‘bleisure’ invasion
American visitors to the UK have risen sharply in number – and it may be because they are choosing to mix business with leisure
November 2022
Richard Branson urges Heathrow not to limit Christmas flights
Strong dollar and end of Covid restrictions lead to huge boom in travel from US to UK, Virgin and Delta say
October 2022
Travel industry warned ‘tackle climate disaster before it’s too late’
‘We won’t have a world to show our customers if we don’t act soon,’ delegates are told at tourism conference
July 2022
‘Discriminatory’: BBC’s Frank Gardner slates UK airports’ treatment of disabled flyers
Security correspondent, who uses a wheelchair, left on plane for fifth time in four years
May 2022
Business class travel helps post-pandemic airline sales take off
BA owner says recovery of business travel will drive return to profit
April 2022
10 travel firms turning green: new initiatives to boost sustainability
Ahead of Earth Day on Friday, we pick operators taking action to help the planet and limit overtourism, with eco stays, fewer flights and support for local people
More flights cancelled as increased Easter passenger numbers pile on pressure
Heathrow ‘stretched’ but airport pledges to build up resources as quickly as possible
BA and easyJet cancel more flights, adding to misery for travellers
Heathrow and Gatwick cancellations a result of staff shortages because of Covid
April 2021
Business travellers planning to cut future flights, poll finds
Only a third of business flyers expect to return to same level of air travel as before coronavirus pandemic
March 2021
Elite minority of frequent flyers 'cause most of aviation's climate damage'
Small group taking most flights should face frequent flyer levy, says environmental charity
February 2021
Digital Covid certificate could be key to Gatwick recovery, says boss
Stewart Wingate expresses optimism for summer despite airport reporting £526m pre-tax loss
December 2020
Future shock: how will Covid change the course of business?
The crisis poses a deadly threat to some sectors and creates opportunities for others. We examine how they will fare in 2021
October 2020
British Airways' last two 747s make final flights from Heathrow
Airline is retiring its two remaining jumbo jets early owing to impact of coronavirus
Heathrow to challenge third runway verdict using climate pledge
Airport to argue in supreme court it is bound to comply with UK carbon reduction targets
Airport Covid testing could start within weeks, says Heathrow chief
Two-test model could cut quarantine period in half, and allow popular London-New York route to reopen next month
